Writing.io Jobs

Find the best remote jobs. Answer a few questions and we'll deploy a powerful assistant to help you search, create alerts, and more.

1 What roles are you open to?

2 Experience level

3 Work style

Did you know? If memory is enabled, Writing.io can remember your job search preferences and help you to improve your resume, craft customized outreach and more.

Pinned Content Virginia Correspondent

The Daily Signal · Independent contractor news reporter covering Virginia state government and politics for The Daily Signal. $300/article, based in Virginia.

Senior Hybrid Posted 6 days ago
What this role involves

The Daily Signal Media Group seeks an experienced journalist to serve as a news reporter covering Virginia state government and politics. This position will focus on delivering accurate and timely reporting on legislative sessions, policy developments, and political movements that affect citizens' daily lives. This is an independent contractor position and does not include benefits.

Position Overview

As our Virginia correspondent, you will be responsible for producing original news coverage that examines how government actions and policies impact communities. You will work independently to develop sources, identify newsworthy stories, and deliver compelling content that helps readers understand complex political issues.

Key Responsibilities

  • Monitor and report on legislative sessions, committee hearings, and executive actions.
  • Develop and maintain relationships with legislators, officials, policy experts, and other key sources.
  • Write clear, accurate news stories on tight deadlines about state government activities.
  • Produce in-depth analysis pieces examining major policy initiatives and their implications.
  • Cover breaking political news and developments.
  • Identify emerging trends in policy and politics that deserve coverage.
  • File public records requests and analyze government documents.
  • Maintain an active presence on social media platforms to share stories and engage with readers.
  • Collaborate with editors on story development and editorial planning.

Location and Schedule

  • Must be based in Virginia or willing to travel to Richmond.
  • Position requires regular presence at the Virginia General Assembly during legislative sessions.
  • Flexible schedule with availability for evening/weekend coverage as news warrants.

Rate / Salary

$300/article. Competitive contract rate commensurate with experience. Payment structure based on story production and performance. Travel expense reimbursement for approved coverage outside the capital region.

The Daily Signal is a digital-first news publication committed to factual, in-depth reporting on politics and policy.

Read the full description
Apply by email: info@dailysignal.com
How to apply

Please submit the following to info@dailysignal.com with "Virginia Correspondent" in the subject line:

- Résumé detailing relevant experience
- Cover letter explaining your interest and qualifications
- 3-5 clips demonstrating news coverage
- 2-3 professional references
- Brief proposal outlining your coverage approach and story ideas

Legal Capital Markets & Corporate Governance VP at Gympass

VP leads capital markets transactions, SEC regulatory compliance, and corporate governance strategy for a high-growth wellness company.

Exec Remote Posted about 1 hour ago RemoteFirstJobs Product
What this role involves

Your wellbeing, our mission. Join a company shaping a healthier world.

GET TO KNOW US

At Wellhub we’re revolutionizing workplace wellness. Our platform connects employees worldwide to the best partners for fitness, mindfulness, therapy, nutrition, and sleep—all in one simple subscription. Headquartered in NYC with team members in Europe, North America and South America, we’re on a mission to make every company a wellness company.

We believe work should be fulfilling, inspiring, and balanced. Here, you’ll find a team that values wellbeing, collaboration, and different perspectives, where passion and creativity push boundaries to create real impact. Your contributions will help shape a healthier, more balanced world for you and millions of people globally.

Join us in redefining the future of wellbeing!

THE OPPORTUNITY

We are hiring a Capital Markets & Corporate Governance VP for our Global Legal team in the US!

This position can work from our NYC office or remotely based in New York, New Jersey, Connecticut, Pennsylvania, Massachusetts, North Carolina, Georgia, Florida, Missouri, New Hampshire, Kentucky, Texas, Illinois, California, Colorado, Utah, or Washington.

As a Capital Markets & Corporate Governance VP, you will serve as the primary legal architect and strategic advisor for Wellhub’s corporate financing, securities compliance, and public market readiness initiatives. Reporting to the Chief Legal Officer, you will operate with a high degree of autonomy, owning the legal frameworks for complex capital transactions and shaping our global corporate governance structure. This is a critical leadership role designed for a seasoned expert who can seamlessly bridge the gap between complex U.S. securities laws and Wellhub’s hyper-growth business goals.

YOUR IMPACT

  • Architect and execute the overarching legal strategy for all capital markets transactions, including equity offerings, debt issuances, private placements, and public market/IPO readiness.
  • Hold ultimate accountability for the timely preparation, accuracy, and filing of all SEC regulatory submissions, including registration statements (e.g., Form S-1), prospectuses, and subsequent periodic reports (10-K, 10-Q, 8-K), ensuring seamless alignment with the SEC Reporting and Accounting teams.
  • Direct corporate governance frameworks at a master level, establishing boardroom policies, managing Board of Directors and Committee materials, and advising on shareholder relations and compliance protocols.
  • Act as a trusted advisor to the Chief Legal Officer and Executive Team, providing authoritative, independent legal counsel on the structural mechanics, risks, and regulatory implications of strategic financial initiatives.
  • Collaborate with the CLO, CFO, CEO, and external advisors on IPO planning and execution
  • Own the strategic management of top-tier external law firms and underwriters’ counsel, driving execution, accountability, and cost-effective legal spending.
  • Ensure airtight compliance with U.S. federal securities laws, SEC regulations, and stock exchange listing standards (NYSE/NASDAQ) globally.
  • Design and implement institutional controls regarding insider trading, investor relations communications, and public market disclosures.
  • Provide executive oversight and strategic direction with the broader Global Legal leadership team on cross-border corporate governance and ad-hoc strategic initiatives.
  • Live the mission: inspire and empower others by genuinely caring for your own wellbeing and your colleagues. Bring wellbeing to the forefront of work, and create a supportive environment where everyone feels comfortable taking care of themselves, taking time off, and finding work-life wellness.

WHO YOU ARE

  • An accomplished corporate attorney with a Juris Doctor (J.D.) degree from an accredited law school and an active license to practice law in good standing in the United States.
  • You possess 12+ years of progressive, high-level corporate finance and securities law experience, split between a top-tier major law firm and an in-house public company (or public-readiness tech environment).
  • An independent leader who has successfully steered high-growth companies through the legal lifecycles of an IPO process, follow-on equity offerings, or sophisticated debt issuances.
  • An absolute subject matter expert in SEC rules, corporate disclosure requirements, U.S. GAAP reporting interactions, and modern corporate governance frameworks.
  • A highly commanding communicator who can distill dense, complex regulatory regimes into clear, strategic business advice for Board members and C-level executives.
  • An autonomous operator with a proven track record of managing multi-million dollar legal transactions from inception to close with minimal supervision.
  • A dedicated team player who works effectively across matrixed, multinational functions and displays an entrepreneurial mindset toward solving legal hurdles.
  • A skilled leverager of AI tools to scale and transform the legal function.

We recognize that individuals approach job applications differently. We strongly encourage all aspiring applicants to go for it, even if they don’t match the job description 100%. We welcome your application and will be delighted to explore if you could be a great fit for our team. For this specific role, please note that an active license to practice law in the U.S., prior experience executing an IPO, and a solid background in Capital Markets or Securities Law are mandatory requirements.

WHAT WE OFFER YOU

With thoughtful benefits, emotional wellbeing resources, and a culture that empowers you to take ownership of your role and your wellbeing, we create an environment where you can thrive in all dimensions of your life.

In New York, California, Colorado, Massachusetts, and Washington, the annual base salary range for this role is $256,128 - $300,000. The base salary range for other locations may vary. Actual base salary will be dependent on geographic location, relevant experience, skills, qualifications and/or other job-related factors. In addition to base salary, this role is eligible to participate in either our annual bonus plan or a sales incentive plan, and our performance-based stock option program.

Our benefits include:

WELLHUB: Free Gold-level membership with access to onsite gyms and studios, digital fitness programs, and online wellness resources for meditation, nutrition, mental wellbeing support, and more! Add up to three family members to your plan, ensuring access to wellness for those who matter most to you.

HEALTHCARE: Health, dental, and vision insurance. Access to telehealth, care concierge, and an Employee Assistance Program.

FINANCIAL WELLNESS: Plan for your future with 401(k) match, short-term and long-term disability, and life insurance.

FLEXIBLE WORK: As a Flexible First company, we offer hybrid and remote options to give you the freedom to work in a way that suits you. The model for this specific role can be discussed with your recruiter and hiring manager. We offer all employees a one-time reimbursement to set up their home office equipment and a monthly work allowance to help cover the costs of working from home.

  • Our US HQ is in New York City. We are currently set up to hire in California, Colorado, Connecticut, Florida, Georgia, Illinois, Massachusetts, Missouri, North Carolina, New Jersey, New Hampshire, New York, Pennsylvania, South Carolina, Tennessee, Texas, Utah, Virginia, Washington, and Wisconsin.

FLEXIBLE SCHEDULE: Flexibility for us isn’t just about where we work-it also means being able to shape how and when we get things done. Together with their leaders, employees define schedules that align with their time zones, team needs, and personal routines.

PAID TIME OFF: We know how important it is to take time away from work to recharge. Employees receive a minimum of 25 days PTO per year with an additional day for each year of tenure (up to 5) in addition to annual holidays (including an extra holiday on your birthday!)

PAID PARENTAL LEAVE: Welcoming a new child is one of the most special moments in your life. Take the time to be present and enjoy your growing family. We offer up to 12 weeks 100% paid parental leave to all new parents. For parents giving birth, we offer up to 18 weeks paid leave and a ramp-back period to return part-time while you get settled.

CAREER GROWTH: Access world-class platforms, participate in interactive sessions,  build your personalized development roadmap, and explore internal opportunities. We focus on continuous learning and feedback to support your journey toward personal and professional success.

CULTURE: You’ll join a team of passionate people who come together to break boundaries, support each other, and create a meaningful impact in workplace wellness. We win together, building trust through open communication and a culture where every perspective matters. Learn more about our shared culture and values here.

And to get a glimpse of life at Wellhub
 Follow us on Instagram @lifeatwellhub and LinkedIn !

Diversity, Equity, and Belonging at Wellhub

We aim to create a collaborative, supportive, and inclusive space where everyone knows they belong. At Wellhub, we welcome and celebrate your authentic self.

Wellhub is committed to creating a diverse work environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, gender identity or expression, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law.

Our commitment to inclusion also extends to how we recognize and reward our people. We’re proud to be Syndio Fair Pay Certified, reflecting our ongoing dedication to equitable and fair pay practices across our global team. Read more about it here.

#LI-HYBRID

See below for the annual base salary range for this role, which applies to New York, California, Colorado, Massachusetts and Washington. The base salary range for other locations may vary. Actual base salary will be dependent on geographic location, relevant experience, skills, qualifications and/or other job-related factors. In addition to base salary, this role may also be eligible to participate in either our annual bonus plan or a sales incentive plan, and our performance-based stock option program.

Annual Base Salary Range

$1—$5 USD

Read the full description
Sales Account Executive 4 at Twilio

Senior account executive identifies and closes new B2B sales opportunities in the Mexican market, manages sales pipelines, and presents Twilio's communication solutions to enterprise clients.

Senior Remote Posted about 1 hour ago RemoteFirstJobs Product
What this role involves

Who we are

At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.

Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.

We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!

.

See yourself at Twilio

Join the team as Twilio’s next Senior New Business Account Executive.

About the job

As a New Business Account Executive, you will be responsible for driving new business opportunities and expanding Twilio’s presence in the Mexican market. You will work closely with potential clients to understand their communication needs and demonstrate how Twilio’s solutions can enhance their business operations.

Responsibilities

In this role, you’ll:

  • Identify and prospect new business opportunities within the Mexican market.
  • Develop and maintain a robust sales pipeline through strategic outreach and networking.
  • Conduct thorough needs assessments to understand customer requirements and tailor Twilio solutions accordingly.
  • Present and demonstrate Twilio’s product suite, including Messaging, Voice, Flex, and more, to potential clients.
  • Collaborate with internal teams to ensure seamless onboarding and implementation for new clients.
  • Achieve and exceed sales targets and performance metrics.
  • Stay informed about industry trends and competitive landscape to effectively position Twilio’s offerings.
  • Build and maintain strong relationships with key stakeholders and decision-makers.

Qualifications

Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn’t followed a traditional path, don’t let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

*Required:

  • Bachelor’s degree in Business, Engineering, or a related field.
  • 10+ years of proven track record of success in B2B sales, preferably within the technology or communications for the financial industry
  • Strong understanding of the Mexican market and business culture.
  • Excellent communication and presentation skills in both Spanish and English.
  • Ability to work independently and as part of a team in a fast-paced environment.
  • Proficiency in CRM software and sales tools.
  • Strong sales discovery skills, objection handling, business acumen, and closing skills.

Desired:

  • Demonstrated ability to manage complex sales cycles and negotiate effectively.
  • Strong analytical skills with the ability to interpret sales data and market trends.

Location

This role will be remote, and based in Mexico.

Travel

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 15% travel is anticipated to help you connect in-person in a meaningful way.

What We Offer

Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Twilio thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That’s why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

So, if you’re ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn’t what you’re looking for, please consider other open positions.

Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Read the full description
Operations Salesforce Administrator at CallRail

Administers and maintains enterprise Salesforce environments, configures automation and integrations, and ensures data governance across 130+ users.

Mid Posted about 1 hour ago RemoteFirstJobs Product
What this role involves

The Position

As our Salesforce Administrator, you’ll play a vital role in maintaining and scaling a high-impact, enterprise-grade Salesforce environment. You’ll lead day-to-day Salesforce administration while partnering closely with RevOps, Marketing Ops, and Customer Experience teams to enhance our go-to-market efficiency and cross-functional collaboration.

You’ll design and implement automation, manage system integrations, maintain data quality, and serve as the go-to resource for Salesforce-related processes. This role is ideal for someone excited by complexity, scalability, and strategic system ownership.

What You’ll Do

  • Administer & Maintain: Provide day-to-day Salesforce administration, including user setup, profiles, permission sets, and license management for 130+ users.
  • Configure & Optimize: Design, configure, and deploy Salesforce solutions using Flows, record types, dynamic layouts, approval processes, dashboards, and reports.
  • Drive Data Governance: Implement standardized governance policies that improve data quality and system consistency.
  • Manage Integrations: Own and optimize third-party integrations with tools such as LeanData, Outreach, Gong, Qualified, and others.
  • Support Agile Execution: Participate in monthly agile sprints, backlog grooming, and iterative delivery through Asana-based project management.
  • Ensure Scalability: Apply a declarative-first approach to automation and system design, ensuring cross-functional maintainability and alignment with Salesforce’s product evolution.
  • Test & Deploy: Use sandbox environments for testing and validating changes before production deployment; partner with the Salesforce Architect to explore DevOps tools and best practices.
  • Release Readiness: Oversee the third-party system release management cycle, ensuring features and functionality are fully tested and aligned with roadmap timelines.
  • Document & Share Knowledge: Maintain clear and accessible documentation in Confluence and Google Workspace to support knowledge sharing and continuity.
  • Prepare for the Future: Contribute to our roadmap for AI-powered features across our techstack in 2026 and beyond.

What You’ll Need

  • 2+ years of Salesforce administration experience, ideally within a B2B SaaS environment.
  • Salesforce Administrator Certification (required); other Salesforce certifications are a plus.
  • Strong command of Salesforce Flow and other declarative tools.
  • Familiarity with enterprise-scale Salesforce architecture (200+ Flows, multiple custom objects, complex role hierarchies).
  • Comfort with large datasets, Excel, and analytical reporting.
  • Excellent cross-functional communication skills and stakeholder management.
  • Experience supporting Agile workflows and tools like Asana.
  • Exposure to Einstein, Agent AI, or similar Salesforce-native AI solutions preferred.
  • Experience with Confluence or similar documentation platforms.

If you do not meet all the requirements listed, we still encourage you to apply! No job description is perfect, and we may also have another opportunity that aligns with your skills and experience.

Additional Perks

  • Healthcare (one option covered at 100% for employees), Dental & Vision Coverage
  • Competitive HSA with company matching
  • Paid parental leave
  • Flexible vacation policy
  • 401K options with company dollar-for-dollar match
  • Employee stock options available from day one
  • $2,000 annual educational allowance
  • Catered lunch every Tuesday * an in-office perk
  • MARTA transportation or office parking expenses covered
  • Employee charitable donation company match, up to $500 annually
  • Regular company outings and events
  • Hybrid work options with $500 office stipend to set up your home office
  • Designated bike storage

Learn more:https://www.callrail.com/about/

You Are Welcome Here

CallRail understands that valuing diverse creative practices and forms of knowledge are crucial to and enrich the company’s core mission. We encourage applications from everyone, including members of all equity-seeking communities, such as (but certainly not limited to) women, racialized and Indigenous persons, persons with disabilities, and persons of all sexual orientations and gender identities and expressions. In your application, please feel free to note which pronouns you use (For example - she/her/hers, he/him/his, they/them/theirs, etc).

Read the full description
Engineer Senior Test Automation Engineer - C# / Java (527) at Ubiminds: You, International.

Senior test automation engineer writes and maintains automated unit, integration, and end-to-end tests in C#/Java while improving testing practices across the organization.

Senior Remote Posted about 1 hour ago RemoteFirstJobs Product
What this role involves

Info on the Senior Test Automation Engineer - C# / Java role

Want to get to the next step in your international career? We can support you!

Ubiminds is a GPTW-certified, people-first company that partners with American software product companies to scale their development footprint. Ubi custom-curates Brazilian top 5% talent for their LATAM strategy, offering a unique combo of staff augmentation and employer-of-record services.

Ubiminds is assisting a company that is building an exciting new product suite for Public Safety.

Challenge

We’re looking for a Senior Test Automation Engineer with strong experience in # C or Java to help build modern, scalable, and maintainable applications.

This is not a feature-development role and not manual QA.

Your primary responsibility is to write unit, integration, and selective end-to-end tests, and to help improve how testing is done across the company.

Responsibilities:

  • Write and maintain automated unit and integration tests across frontend and backend systems.

  • Build and maintain end-to-end test suites using Playwright or similar frameworks where appropriate.

  • Review existing codebases to improve test coverage and identify risk areas.

  • Use AI-powered tools (Claude, Copilot, etc.) to accelerate test creation, refactoring, and maintenance.

  • Debug test failures across application, infrastructure, and data layers.

  • Reduce flaky tests and improve signal-to-noise in CI pipelines.

  • Partner with product engineers to improve testability and confidence in production systems.

  • Help define patterns, tooling, and best practices that can scale across multiple products.

Mandatory Skills:

Software Engineering

  • Strong programming skills in C#, TypeScript, JavaScript, or Java.

  • Comfortable working in large, existing codebases and learning unfamiliar systems.

  • Solid understanding of software testing fundamentals: unit vs. integration, isolation, mocking, and boundaries.

Test Automation

  • Hands-on experience writing and maintaining unit and integration tests as code.

  • Familiarity with frameworks such as xUnit, JUnit, Jest, Playwright, or similar.

  • Ability to troubleshoot test failures across multiple layers of the stack.

Engineering Practices

  • Strong debugging and problem-solving skills.

  • Committed to writing high-quality, maintainable test code.

  • Comfortable working in a Shift Left development environment.

  • Self-driven, collaborative, and able to communicate clearly in English.

AI & Modern Development

  • Excited to use AI tools like Claude as part of daily development.

  • Willing to experiment with AI for:

  • Test generation

  • Test refactoring

  • Coverage analysis

  • Basic understanding of LLMs, or strong interest in learning.

Nice to Have:

  • Experience writing tests from product specs or real user workflows.

  • Hands-on experience using Claude Code or similar AI coding tools.

  • Strong Playwright experience or other modern E2E frameworks.

  • Background improving CI pipelines, developer productivity, or test tooling.

  • Experience working across multiple products or technology stacks.

Team & Environment:

- Collaborative environment working closely with PMs, QA, and designers.

- Engineers are fully responsible for testing and code quality (shift-left development culture).

- Balanced workload of new feature development and ongoing system maintenance.

- Encourages ownership, accountability, and continuous improvement.

About Ubiminds

Our Culture

People First. We are all about people!

Challenge yourself. There’s always room for improvement and continuous improvement is in our essence.

Make it happen. Be ready to take challenges as they come. It’s all about attitude and commitment.

We’re in this together. We work as a team, thrive as a team, and evolve as a team.

Averaging on awesome. We work hard to deliver high-quality services and look forward to exceeding expectations.

Keep it real. We promise you honesty, transparency, and openness, regardless of the situation.

Perks and Benefits

As a Senior Test Automation Engineer - C#/ Java @Ubiminds, you:

- You are placed in a product-based company, with the same treatment as their full-time employees.

- Have our full back-office support, from career guidance to HR and concierge services.

- Enjoy our remote-first policy – we are a distributed team, after all.

- Get your own MacBook (none of that “bring your own device” stuff here).

- Have access to growth opportunities with other amazing technology professionals, through tech talks, chapter meetings, and even remote happy hours for tons of fun!

- Improve your English through free lessons with a native English speaker - get to the next level on your communication skills!

- Candidate Referral bonus (promote Ubi to your tech friends, and get paid for it!)

- Miss working in the office? Our cool FlorianĂłpolis headquarters is available, whenever you want, with weekly quick massages & tasty snacks, soft drinks, and games

How our process works

1. Interview with Tech Recruiter (chat about the job opening and your experiences)

2. Technical Assessment

3. Client Interview

4. Offer (yay)

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Read the full description
Engineer Senior Machine Learning Engineer, Supply & Competitive Intelligence at Airbnb

Design and deploy ML models that extract competitive intelligence signals from large-scale datasets, build end-to-end ML pipelines, and apply entity resolution techniques to inform Airbnb's pricing and supply strategy.

Senior Posted about 1 hour ago RemoteFirstJobs Product
What this role involves

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way.

The Community You Will Join:

Marketplaces Data and AI is a group of passionate machine learning, software, data, and analytics engineers. We are responsible for developing new, cutting-edge AI and data products that leverage Airbnb’s massive datasets across Users, Listings, Pricing, and Supply/Demand. You will be a crucial part of the Guest and Host organization, building the intelligence that powers the web and native apps used by hundreds of millions of guests and hosts globally.

The Difference You Will Make:

Supply & Competitive Intelligence sits at the intersection of Data/AI and Airbnb’s competitive strategy. As the engineer leading crawling infrastructure for the Competitive Intelligence platform, you will build the systems that give Airbnb a real-time, comprehensive view of the global travel market — how competitors price, list, and supply their inventory across every market Airbnb operates in.

Your work will directly shape Airbnb’s understanding of its competitive landscape, feeding ML models and data products that inform pricing strategy, supply growth, and product decisions for hundreds of millions of guests and hosts around the world.

A Typical Day:

  • Design and deploy ML models that extract and structure competitive intelligence signals — supply availability, pricing patterns, and market saturation — from large-scale crawled datasets across global competitors
  • Build and maintain end-to-end ML pipelines spanning feature engineering, offline training, and low-latency online serving, ensuring high data fidelity and resilience to upstream schema drift
  • Apply entity resolution and matching techniques to accurately map competitor listings and markets to Airbnb’s internal supply taxonomy, using methods such as embedding models, gradient boosted trees, and transformer-based architectures
  • Partner with the crawling infrastructure engineer, data engineers, and product teams to translate competitive intelligence needs into well-defined ML problem formulations and measurable success criteria
  • Run rigorous offline and online experiments to evaluate model quality, and collaborate with Pricing, Supply Growth, and Strategy stakeholders to turn model outputs into actionable business decisions
  • Stay current with the latest advances in ML and AI, identifying opportunities to incorporate new techniques into the competitive intelligence platform

Your Expertise:

  • 5–10 years of professional experience in applied Machine Learning, with a proven track record of architecting and deploying high-impact models into production at global scale.
  • Exceptional programming proficiency in Python (required), with additional experience in Scala, Java, or similar languages for building robust backend systems.
  • Deep mastery of ML fundamentals and best practices—including feature engineering, model selection, A/B testing, and training/serving skew mitigation—alongside advanced algorithms like gradient boosted trees, neural networks, and transformers.
  • Hands-on expertise with modern ML frameworks and tooling, such as TensorFlow or PyTorch, to drive innovation in model development.
  • Experience leading data engineering efforts to build end-to-end ML pipelines, encompassing both high-throughput batch processes and low-latency real-time systems.
  • Strong command of architectural patterns for high-scale software applications, including the design of extensible APIs, efficient algorithms, and resilient data infrastructure.
  • A disciplined approach to software craft, including test-driven development, incremental delivery, and modern CI/CD deployment practices.
  • A Bachelor’s, Master’s, or PhD in Computer Science, Machine Learning, or a closely related technical field.

Your Location:

This position is US - Remote Eligible. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager. While the position is Remote Eligible, you must live in a state where Airbnb, Inc. has a registered entity. Click here for the up-to-date list of excluded states. This list is continuously evolving, so please check back with us if the state you live in is on the exclusion list. If your position is employed by another Airbnb entity, your recruiter will inform you what states you are eligible to work from.

Our Commitment To Inclusion & Belonging:

Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply.

We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: reasonableaccommodations@airbnb.com. Please include your full name, the role you’re applying for and the accommodation necessary to assist you with the recruiting process.

We ask that you only reach out to us if you are a candidate whose disability prevents you from being able to complete our online application.

How We’ll Take Care of You:

Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits.

Pay Range

$196,000—$227,000 USD

Read the full description
Trainer Graphic Design Expert - Canva Editor Experience Required (Reddit) at HumanSignal

Review and edit design slides in Canva to identify flaws and match design consistency, providing feedback that trains AI models to assess design quality.

Mid Remote Posted about 1 hour ago RemoteFirstJobs Product
What this role involves

About HumanSignal

Real-world data is the competitive edge in AI.

HumanSignal is a human data partner for companies building AI models and products. Our customers ship better AI, faster, because we partner with their researchers from real-world data creation to annotation to delivery.

We design and create datasets from scratch, recruit and manage the domain experts who evaluate model output, and run everything through our own platform, Label Studio, the open-source standard for data labeling and evaluation, used by over 1 million practitioners worldwide.

We specialize in the operationally complex: real-world data collection, multimodal pipelines, and multi-step workflows. Advanced ML and AI teams use our enterprise platform to run their own data factories, and our services team to extend their reach where in-house capacity runs out.

If you want to do work that materially shapes how the next generation of AI products gets built, we’d love to talk.

Graphic Design Expert

Location: Remote

Type: Part-Time Contract (20 hours per week for 4 weeks | 80 hour minimum commitment)

Duration: 4 weeks with potential for ongoing work

Compensation: Up to $25/hour for US-based candidates

About the Project

You’ll examine designs to understand color schemes, font choices, and other design elements. You will then review a slide within that design that seems out of place. Leveraging your graphic design expertise, along with what you learn in our training, you will edit the incorrect slide to match the rest of the overall design. This is all in an effort to train AI models that assess design effectiveness—contributing to cutting-edge technology that advances how AI understands and evaluates visual content quality.

What You’ll Do

  • Review designs in Canva Editor to examine various design dimensions:
    • Typography quality (readability, hierarchy, font pairing appropriateness)
    • Visual hierarchy effectiveness (clarity, balance, focal point strength)
    • Design element execution (icon quality, illustration polish, image selection)
    • Color palette effectiveness (harmony, contrast, accessibility)
    • Layout and composition quality (grid usage, spacing, alignment)
    • Overall design effectiveness and professional polish
  • Identify flaws in one slide within the overall design. These flaws may be minor, like simple font size issues. They may be major, requiring a full reconstruction of the slide
  • Using the other slides in the design as reference, edit the flawed slide to build more cohesion across the entire design
  • Process high volumes of design samples with sustained attention to detail
  • Meet quality benchmarks for rating consistency and inter-rater reliability

Basic Qualifications

Required Experience

  • Formal training in graphic design, visual arts, or related field(degree, certificate, or bootcamp completion) OR 2-3 years of professional graphic design experience
  • Fully proficient at intermediate to expert level in Canva Editor
  • Strong proficiency in design principles (composition, color theory, typography, visual hierarchy)
  • Ability to objectively critique and evaluate design work against industry standards
  • Understanding of what constitutes effective vs. ineffective design choices
  • Experience reviewing or providing design feedback
  • Exceptional attention to detail and ability to maintain focus during repetitive tasks

Skills & Attributes

  • Comfort with highly repetitive work—ability to maintain quality and engagement while rating similar content for extended periods
  • Strong visual discrimination and consistent aesthetic judgment
  • Reliability and consistency in your evaluation standards
  • Self-motivated with ability to work independently on repetitive tasks
  • Excellent focus and concentration for sustained periods
  • Strong communication skills for flagging edge cases or unclear examples
  • Comfortable with feedback and re-calibration
  • Minimum 20 hours per week availability for at least 4 weeks, with potential to extend

Nice-to-Haves

Preferred Background

  • Portfolio demonstrating diverse design work and critical eye
  • Experience as a design reviewer, art director, or in quality assurance roles
  • Understanding of accessibility standards (WCAG, inclusive design principles)
  • Knowledge of design across multiple contexts (branding, editorial, digital, UX/UI)
  • Experience teaching or mentoring design concepts

Technical Experience

  • Experience with Canva Editor
  • Prior data annotation, content moderation, or quality evaluation experience
  • Exposure to machine learning or computer vision concepts
  • Familiarity with design systems and component libraries

Work Style

  • High tolerance for repetitive evaluation tasks—finds rhythm and satisfaction in systematic work
  • Ability to maintain consistent standards across thousands of ratings
  • Strong pattern recognition—quickly identifying quality patterns across examples
  • Disciplined, methodical approach with minimal variation in judgment
  • Problem-solving mindset for handling ambiguous or borderline cases
  • Interest in AI/ML applications in design and creative fields
  • Previous remote work experience with self-directed tasks

What Makes Someone Successful in This Role

You thrive on consistency and repetition- You find satisfaction in systematic work and can maintain quality standards while evaluating similar content repeatedly without losing focus or accuracy.

You have a calibrated design eye- You can quickly assess design quality against objective criteria and apply the same standards consistently across hundreds or thousands of examples.

You’re objective and principled- You separate personal taste from professional assessment, basing ratings on established design principles rather than subjective preference.

You maintain sustained focus- You can work through high volumes of repetitive tasks while staying sharp and attentive to subtle quality differences.

You’re a clear communicator- You flag confusing examples or rating criteria early, ask clarifying questions, and document edge cases clearly.

You’re curious about technology- You’re genuinely interested in how AI learns to evaluate design quality and see value in contributing to machine learning training data.

Read the full description
Security InfoSec Analyst I at MongoDB

Manages customer security reviews, coordinates due diligence requests, and serves as a security subject matter expert to MongoDB's field teams and customers.

Junior Hybrid Posted about 1 hour ago RemoteFirstJobs Product
What this role involves

MongoDB’s Security Assurance team is on a mission to make MongoDB one of the world’s most trusted technology vendors. We are doing this in two ways. First, we provide customers with the clear, concise and accurate information about the security of our products that customers require to use our products. Second, we serve as trusted security SMEs to MongoDB’s field teams.

The InfoSec Analyst I is an independent contributor role. This role is vital to the Security Assurance team’s mission and is responsible for coordinating completion of customer due diligence reviews as well as helping MongoDB’s field personnel answer complex customer security questions.

We are looking to speak to candidates who are based in Dublin for our hybrid working model.

Responsibilities:

  • Actively manage the Assurance team’s queue to ensure requests are handled promptly
  • Complete customer security reviews. Help other team members complete reviews as necessary
  • Help customer facing personnel respond to customer security questions
  • Monitor relevant channels and answer in scope questions when possible, or escalate to more senior team members
  • Proactively maintain the team’s knowledgebase
  • Proactively recommend improvements in team processes and tooling to team leadership
  • Share relevant and actionable customer feedback with team leadership
  • Help coordinate development of customer facing response to high-profile supply chain events including critical severity CVEs that may affect MongoDB or its vendors
  • Lead complex projects to help build, scale and train the team
  • Serve as an internal subject matter expert on MongoDB product security topics, assurance trends, customer concerns, and emerging regulations
  • Design and deliver internal enablement training on security posture and compliance topics for teams across the organization

Requirements:

  • 2 to 3 years of experience in Information Security
  • BS in Computer Science, Information Systems, or equivalent experience
  • Direct exposure to at least one major framework or regulation such as ISO 27001, SOC2, CSA or DORA is preferred
  • Basic understanding of public cloud technologies including IAM, encryption, network security and tenant isolation
  • Strong communication skills, with the ability to present security concepts to technical and non-technical stakeholders up to and including at the executive levels
  • Ability to coordinate and manage multiple urgent requests simultaneously while effectively collaborating with SMEs across various time zones
  • A self-starter with a strong desire to grow into a trusted authority on the security of MongoDB and its products

Success in this Role Means:

  • Within 3 months - Have a solid understanding of MongoDB’s product portfolio, core security posture, and the Security Assurance team’s procedures and tooling; reliably triage incoming requests; independently complete customer security reviews with guidance from more senior team members; monitor key internal channels and answer straightforward in‑scope questions
  • Within 6 months - Independently own end‑to‑end completion of most standard customer security reviews; serve as a trusted partner to customer‑facing teams by helping them respond to complex security questions; make measurable contributions to the team knowledgebase and playbooks; proactively identify and help implement improvements to team processes and tooling
  • Within 12 months - Be recognized as a trusted subject matter expert on MongoDB’s product portfolio, security posture and common customer concerns; complete complex projects that materially improve review quality, throughput, or customer experience; consistently surface relevant, actionable customer feedback that can influence Security roadmaps

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the data platformbase for the AI era, enabling buildersinnovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed data platformbase on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud data platformbase and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 670,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB.

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID: 2273456141

Read the full description
Product Senior Product Manager, AI & Agents at Tellent HR

Senior PM owns agentic AI product strategy and roadmap across three core HR products, partnering with AI engineering to build and ship specialist agents and infrastructure.

Senior Posted about 1 hour ago RemoteFirstJobs Product
What this role involves

Description

As our Senior Product Manager for the Agentic initiatives, you will own Tellent’s transition from a System of Record to a System of Action. This is a high-impact, cross-product role: instead of being embedded in a single product team, you will operate across all three of our core products - Hire, Manage, and Grow - building the unified AI layer that connects them. You will own the agentic product strategy and multi-cycle roadmap, driving everything from Model Context Protocol (MCP) infrastructure and specialist agents (Help, Hiring, Analytics) to action execution and external ecosystem channels like Slack and mobile. This is an execution-heavy role for a technically fluent product leader. You will act as the primary product contact for an AI/LLM-native engineering team, collaborating deeply on agent architectures, evaluation loops, and quality frameworks. You will also partner with our exploratory AI workstream to integrate long-term vision into concrete, shippable increments.

You will report directly to our Chief Product Officer (CPO) and work day-to-day with our AI Engineering Team Lead.

Your 12-month journey

  • First 3 months: Immerse yourself in the existing capabilities of Hire, Manage, and Grow. Establish a trusted operating cadence with the AI engineering team and build alignment with product PMs across our core areas. Deliver structural clarity to the immediate cycle work and take over the execution of our foundation layer.

  • After 6 months: Ship the foundational MCP infrastructure alongside our first wave of specialist agents (Help, Hiring, Analytics) into production. Establish clear evaluation methodology and quality loops to measure and define agentic adoption, moving from exploratory paths to predictable delivery.

  • After 1 year: The agentic foundation is adopted and driving measurable value across our customer base. You have mapped out a legible multi-cycle roadmap extending to proactive suggestions and external channels, validated early agentic monetization hypotheses, and successfully secured active production design partners within the AI-native segment.

What you’ll be doing

  • Product strategy & cross-product roadmap: Own the agentic product lifecycle across Hire, Manage, and Grow. Ensure the AI layer acts as a cohesive fabric rather than isolated features, maintaining constant alignment with core product PMs.

  • AI engineering partnership: Act as the direct product counter-weight to a highly technical, LLM-native engineering team. Collaborate on agent architectures, tooling, eval loops, and engineering tradeoffs.

  • Vision execution: Bridge the gap between blue-sky AI possibilities and reality. Partner with our exploratory AI workstream to ingest strategic vision and translate it into a pragmatic roadmap with clear execution metrics and kill criteria.

  • Market & monetization tracking: Keep a pulse on the rapidly evolving agentic HR landscape (both AI-native startups and pivoting incumbents). Inform our Ideal Customer Profile (ICP) direction and test pricing hypotheses, including per-agent monetization models.

  • Defining “Good”: Establish and track adoption metrics that signal a successful transition to a System of Action, providing clear signals that leadership and the GTM teams can act upon.

What you bring

We are looking for a seasoned product leader who possesses the technical depth to hold their own with AI engineers, paired with the product judgment to know what not to build. You lead with a bias to ship the smallest possible thing that proves the next strategic bet.

Must-haves

  • Significant experience as a Product Manager, with a proven track record of shipping production-grade AI/agentic products or developer tooling.

  • Strong technical fluency in LLMs, agent architectures, MCP-style patterns, and LLM evaluation methodologies.

  • Comfort navigating multi-cycle, cross-product initiatives where the ultimate destination is clear but the discovery path requires exploratory iteration.

  • Exceptional written and asynchronous communication skills. With a remote-first collaboration model across offices, documentation and clear writing are your primary levers.

  • High product judgment and a strong commercial mindset - you think in terms of adoption and customer value, not just technological capability.

  • Full professional proficiency in English (C1 level).

Nice-to-haves

  • European market literacy, particularly regarding compliance and AI regulation (as compliance forms part of our core trust layer).

  • Experience managing cross-border stakeholder groups.

What we offer

  • Hybrid or remote working setup across Amsterdam, the Cologne area, and Poland

  • A chance to shape one of the most ambitious scale-ups in Europe and lead a company-defining tech transition.

  • Work in a diverse, multicultural, and remote-friendly team.

  • €1,500 annual training budget + 2 dedicated learning days

  • Pension plan, travel reimbursement, and wellness perks.

  • 28 paid holiday days + 2 additional days to relax.

  • Work from anywhere for 4 weeks/year.

  • Apple MacBook and top-tier tooling.

  • €200 home office budget.

Please note: Benefits may differ based on your employment location.

About Tellent

Tellent is a Talent Management Suite that helps organizations attract, hire, manage, and grow their people. Our platform combines Applicant Tracking, HRIS, and Performance Management solutions used by 7,000+ companies across 100+ countries.

With 250+ employees across Europe, we’re building intuitive and scalable HR technology that helps companies create better employee experiences.

AI in our recruitment process

We use our internally developed AI tools to help streamline our recruitment process. However, technology never makes a decision. Every candidate is personally reviewed by our team. Your journey with us is guided by people, supported by tech. Curious about how it works? Read our AI Statement, check our Privacy Policy, or chat with us at hr@tellent.com.

If you require accommodations or support during the recruitment process, please let us know — we’re happy to help.

Read the full description
Operations Global Vendor Manager, Ads at OpenAI

Designs and scales global vendor operating models, manages performance metrics across outsourced sales partners, and drives operational excellence across multiple regions and business units.

Senior Posted about 1 hour ago RemoteFirstJobs Product
What this role involves

About the Team

The Ads team is responsible for helping businesses discover, adopt, and grow with OpenAI’s advertising solutions. As we scale globally, we are building a high-performing sales organization that combines world-class talent, operational excellence, and AI-native ways of working to serve businesses of all sizes.

We partner closely with Sales, Revenue Operations, Finance, Product, Enablement, and external partners to build scalable systems that drive customer acquisition, revenue growth, and exceptional customer experiences.

About the Role

We are hiring a Global Vendor Manager to build and scale the vendor operating model that powers our Ads business globally.

This is not a traditional vendor management role focused on maintaining existing processes. We are looking for a builder who can design, launch, and scale a world-class vendor program across multiple sales motions, regions, and partner sites. You will own performance, governance, forecasting, quality, capacity planning, and operational excellence across our outsourced sales ecosystem.

This is a highly cross-functional individual contributor role that sits at the intersection of Ads Sales, RevOps, Finance, Enablement, Product, Program Management, and external vendor leadership. You will help define how OpenAI operates with external partners and build the systems, processes, and accountability mechanisms that enable the business to scale.

You’ll be responsible for:

  • Building and scaling the global vendor program for Ads, including operating models, governance structures, and performance management frameworks

  • Driving attainment across revenue, pipeline, advertiser acquisition, productivity, and quality metrics

  • Leading business reviews and executive governance forums with vendor partners and internal stakeholders

  • Developing scorecards, forecasting processes, and inspection mechanisms that surface risks and drive accountability

  • Improving sales quality through playbooks, QA frameworks, performance analysis, and operational best practices

  • Partnering with RevOps, Enablement, Product, and Program teams to ensure readiness for new products, motions, and market expansions

  • Building capacity and workforce plans aligned to business growth and demand forecasts

  • Leveraging AI, automation, and scalable operating systems to improve execution, visibility, forecasting accuracy, and seller productivity

We’re looking for someone with:

  • 8+ years of experience leading outsourced sales, vendor operations, or commercial operations organizations

  • Must have previous experience working in Ads in addition to high-growth environments like SaaS, software, marketplaces, or scaled revenue organizations

  • A track record of building operating models, governance mechanisms, and performance management systems from the ground up

  • Strong understanding of sales funnel metrics, forecasting, pipeline management, and operational excellence

  • The ability to influence senior internal and external stakeholders through data-driven decision making, sound judgment, and executive communication

  • Experience identifying systemic operational challenges and driving cross-functional solutions that improve business performance

  • Strong analytical and operational rigor, with experience managing complex global programs across multiple teams or regions

  • A passion for leveraging AI, automation, and scalable systems to improve productivity, performance, and business outcomes

Workplace & Location

  • This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. Occasional travel will be required.

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.

We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.

For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.

Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.

To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.

We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.

OpenAI Global Applicant Privacy Policy

At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

Read the full description
Operations Chief Operating Officer at CareMessage

Chief Operating Officer leads multi-functional teams across People Ops, Finance, Compliance, Operations, and IT while implementing AI-driven operating strategies to scale mission impact at a healthcare nonprofit.

Exec Remote Posted about 1 hour ago RemoteFirstJobs Product
What this role involves

Reports to: CEO    |    Member, Executive Team    |    Location: Remote (US)

Starting Base Salary: $287,500 (50th percentile)    |    6-Month Salary: $328,660 (65th percentile)

I. Who We’re Looking For

CareMessage reaches more than six million patients across nearly 500 safety-net organizations in 45+ states and territories. We are hiring a Chief Operating Officer (COO) to help shape where CareMessage is headed and to build the operating capacity that turns that strategy into patient impact, so that every dollar and every person is deployed in direct service of health equity.

This is a senior executive role and a full member of the Executive Team, reporting directly to the CEO and serving as a strategic thought partner in shaping the organization’s direction. The COO leads a multi-functional team spanning People Operations, Finance, Compliance and Risk, Operations, and IT, but leads it in service of a larger charge: helping support CareMessage’s multi-year strategy and bringing an operating point of view to how we get there. The mandate is not to grow the organization by adding headcount; it is to build the operating model, systems, and discipline that turn that strategy into a disciplined reality and multiply mission impact, while keeping the team lean, supported, and growing in alignment with our priorities.

Equally important: we need a leader who will own CareMessage’s AI strategy for how we operate, not as a cost play, but as a strategic lever for scale and quality. That means the policies, tooling, workflow adoption, and staffing implications that let us do more with a smaller, more capable team. The best modern operating leaders are building organizations where technology absorbs routine work and surfaces decisions, freeing people to focus on the highest-judgment, highest-impact work. We expect this person to bring that mindset to CareMessage.

This role partners closely with every function on the Executive Team and with our Key Functional Leaders, serving as the connective tissue between strategy and execution.

II. Why This Role Exists

CareMessage’s next stage of growth requires operational excellence that multiplies mission impact, not headcount, and it requires that excellence at the level of the whole organization, not any single function. We are hiring a COO, not simply an operational leader, because we need a full member of the Executive Team who owns how the organization performs against its mission: someone who helps shape strategy as well as execute it, turns a shared plan into a disciplined operating reality, and keeps the Executive Team and Key Functional Leaders operating as one. The COO consolidates and elevates the internal functions that power our team, but the reason for the role is larger than running them well. It is to be the compass for what a high-functioning organization looks like: owning the operating outcomes and OKRs that connect operational excellence to patient impact, building and sustaining the high-performing team and culture that produce it, and safeguarding the compliance, risk posture, and institutional trust that keep our mission durable — so that every dollar and every person is deployed in direct service of health equity. That is how we scale our impact without scaling our cost base proportionally.

III. Who You Are

You are, first and foremost, a mission-driven operator. You are here because you want to put an operator’s craft to work on social impact: building clear plans, an honest cadence, and the accountability to execute them, all in service of patients. Health equity and the safety net are core to why you want this role, not a backdrop to it. We are not looking for a great operator alone; we need someone whose reason for being here is turning operational excellence into greater impact for patients.

CareMessage already has a clear strategy and a strong plan, shaped by a leadership team that has carried it with shared ownership. What we are adding now is a central operating force to support and drive it: someone who brings the cadence, accountability, and follow-through to turn that shared plan into consistent execution. You know that even the best plan is only as good as the discipline behind it. You have run multiple functions, and you understand what a scalable technology business looks like from the inside.

You are a multiplier. You think like a head coach, not a star player: you build teams and an operating model where the collective output far exceeds what the individuals could have produced alone. You coach leaders, set a high bar, and hold it with both empathy and candor.

You are an enterprise integrator. You see the whole organization, not a collection of silos. You clarify roles, decision rights, and cadence; you reduce fragmentation; and you keep the Executive Team and Key Functional Leaders operating as one team with shared priorities rather than functions competing for resources.

You are genuinely forward-thinking about technology. You see AI and automation as the path to scale and quality, not merely cost-cutting, and you have recent, hands-on experience deploying them in an operating context.

You are comfortable leaning into your non-dominant hand, learning the parts of the business that sit outside your original expertise so you can lead them well.

You are a disciplined steward of scarce resources. In a limited-resource, mission-driven environment, you treat every seat and every dollar as a decision in service of patients. You make hard calls, you know what to deprioritize, and you own the tradeoffs clearly.

Throughout, you hold yourself to the highest standard of integrity, you communicate in a way that is clear, open, direct, and kind, and you advocate strongly for well-reasoned positions while remaining genuinely open to being wrong.

You measure every stance against mission impact, not just what is convenient for you or your team.

IV. Key Responsibilities

A. Executive Leadership & Exec Team Partnership

  • Serve as a full member of the Executive Team and a strategic thought partner to the CEO in enterprise planning, decision-making, and organizational performance.

  • Help shape CareMessage’s multi-year organizational strategy, not only execute it; bring an operating point of view that informs where the organization is headed.

  • Act as the connective tissue between the Executive Team and our Key Functional Leaders, translating strategy into execution and surfacing tradeoffs clearly.

  • Drive alignment across functional leaders so the organization executes as one team with shared priorities, not siloed functions competing for resources.

  • Make and own difficult operational decisions; know when to push and when to yield.

B. Operating Model, Planning & Execution

  • Own the operating plan; ensure functional priorities are resourced, sequenced, and connected to company OKRs.

  • Translate enterprise strategy into a clear operating rhythm with defined priorities, ownership, and cadence.

  • Establish disciplined execution practices that reinforce accountability and follow-through across functions.

  • Build internal systems and processes that scale as the organization grows, without growing the org proportionally.

C. Risk, Compliance & Board Engagement

  • Own compliance and risk; ensure the organization meets applicable laws, regulations, and internal policies.

  • Frame enterprise risks, tradeoffs, and sequencing decisions to support effective CEO and Board oversight.

  • Support Board reporting and committee engagement (including Audit/Compliance, Talent/Compensation, and Finance), including the mission narrative that connects operating performance to our multi-year health-equity mission.

  • Protect institutional credibility and the trust of our customers, partners, funders, and the communities we serve.

D. Talent, Culture & Performance

  • Coach functional leaders to build high-performing teams that produce more together than the sum of their parts.

  • Hold a high bar on performance; recognize that, in a limited-resource environment, underperformers block mission impact.

  • Own succession planning and leadership-bench development for the functions you lead.

  • Foster a culture of trust, transparency, accountability, and continuous improvement.

E. Financial Stewardship & Resource Allocation

  • Partner with Finance on budget performance, resource allocation, forecasting, and long-term operating sustainability.

  • Treat every seat as a scarce resource in service of the mission; ensure people and dollars are deployed where they move the needle most.

  • Balance near-term execution demands with long-term organizational health and resilience.

F. AI-Enabled Operations & Scale

  • Drive the company’s AI strategy for internal operations: policies, tooling, workflow adoption, and staffing implications.

  • Identify and implement automation across internal workflows so the team can do more with a smaller, more capable footprint.

  • Champion an operating culture where technology absorbs routine work and elevates human judgment.

V. What Success Looks Like

This role is the compass for what a high-functioning CareMessage looks like. The COO’s first team is the Executive Team, and the COO owns the organization’s outcomes (its mission impact and its OKRs), not the metrics of any single function in isolation. Success is a lean, high-performing organization where operational efficiency directly funds greater patient impact: functions connected to company OKRs, an AI-enabled operating model that lets us do more with a smaller and more capable team, and a unified Executive Team and Key Functional Leaders operating as one. The measures below run in that order, the organizational outcomes the COO ultimately owns, then the operating dimensions the COO stewards to produce them.

  1. Organizational outcomes: what the COO owns as a member of the Executive Team

Mission Impact/Patient Outcomes. This is the ultimate measure, not because the COO owns these patient outcomes directly, but because the output of the COO’s output shows up directly in them. The results closest to patients, such as the volume of patients messaged about colorectal cancer screening and comparable clinical-outcome and access KRs, are owned by the teams who run those programs; the COO builds the operating excellence that scales and sustains them. That makes these outcomes the truest signal of whether that excellence is translating into mission, which is why they sit at the top of this list.

Organizational performance and OKR attainment. The COO keeps the whole organization pulling in one direction: ensuring the operating plan and its OKRs ladder up to our strategic vision, clarifying which goals are owned cross-functionally versus by a single department, and resolving the misalignments that surface across teams, so functions execute as one rather than competing for priorities.

  1. Operating dimensions: the levers the COO stewards to deliver the outcomes above

People and team. The health and trajectory of the team, through measures like team growth rate, retention, and engagement.

Compliance and risk. The maturation of our compliance and risk posture over time, including audit and control readiness, rather than a narrow set of specific metrics.

Cost and efficiency. How much impact we produce per dollar and per person, through measures like revenue per employee and cost per employee, including progress on AI and automation as the lever to scale impact without scaling headcount proportionally.

Monetization and pricing. The operating infrastructure that lets us capture and grow value, pricing governance and discipline, unit economics (revenue per customer and revenue per patient), and the quality of our financial modeling and dashboarding. Top-line revenue against plan is a commercial (Revenue) outcome; the COO and Finance support it through modeling, process, and visibility rather than owning the number.

VI. Preferred Qualifications

We are open to a range of backgrounds, including leaders who have held senior roles across several operational functions and those who have gone deep in one area (Finance, People, Compliance and Risk, or Operations) before broadening. What matters most is the ability to oversee multiple functions effectively, the judgment to lead areas outside one’s original expertise, and the willingness and capacity to build that expertise where it does not yet exist. If you don’t meet every qualification listed (especially if you come from an under-represented background) but have held senior operating, finance, people, or general-management leadership roles, we strongly encourage you to apply.

Ideal Experience

  • 10+ years of multidisciplinary executive experience in strategic leadership across multiple functions.

  • A technology-organization background, whether tech nonprofit or for-profit tech scaling, with a clear understanding of scalability and services models.

  • Experience shaping multi-year organizational strategy, not only executing a strategy set by others.

  • Proven ability to balance mission impact with disciplined business operations.

  • Experience leading organizations through comparable growth stages (at least beyond 100+ employees).

  • Recent, hands-on experience deploying AI and automation in an operating context.

  • Experience working with executive teams, and ideally with governing boards and board committees.

  • Superior written and verbal communication, including the ability to present effectively to a Board.

NIce-to-have Experiences

  • Building or leading AI-forward operating functions.

  • Nonprofit, safety-net, or hybrid revenue / operating-sustainability models.

  • Prior exposure to the safety-net or broader healthcare ecosystem.

VII. 30 / 60 / 90 Day Objectives

Specific targets are set with the CEO in the first few weeks. The milestones below describe the expected trajectory and the kinds of measures we will track at each stage.

First 30 Days: Listen, Learn, and Assess

  • Complete structured 1:1s with 100% of the Executive Team and Key Functional Leaders (roughly 10 to 15 leaders), plus a representative sample of individual contributors across the five functions.

  • Review every function’s OKRs, budget, and operating cadence, and document a baseline maturity assessment for all five functions (People Operations, Finance, Compliance/Risk, Operations, and IT).

  • Inventory the current state of AI and automation across internal workflows, including tooling, adoption, and the largest manual-effort bottlenecks.

  • Develop a working command of CareMessage’s mission, financial picture, and multi-year strategy.

First 60 Days: Diagnose and Prioritize

  • Deliver a written operating diagnostic to the CEO and Executive Team covering 100% of functions: current-state assessment, the top three to five risks, quick wins, and a prioritized set of changes.

  • Define the top three to five operating priorities, each with a baseline metric and a target.

  • Stand up or refine the operating cadence: planning rhythm, decision rights, and a reporting calendar.

  • Align with the Key Functional Leaders on the prioritized changes and on how progress will be measured.

First 90 Days: Plan and Begin Executing

  • Land an integrated operating plan tied to company OKRs, with named owners and a cadence, and secure Executive Team and KFL alignment.

  • Launch a metrics dashboard covering the dimensions in Metrics for the Role (monetization, cost and efficiency, people, compliance, and mission), with baselines established for at least five measures.

  • Deliver at least one to two quick wins and run the first quarterly operating review.

  • Launch or refine the first internal AI / automation initiative with explicit adoption milestones (for example, at least one workflow automated or materially streamlined).

$287,500 - $287,500 a year

This is a Chief Operating Officer position and a full member of the Executive Team. The starting base salary for this role is $287,500 per year (50th percentile of the band). Assuming role expectations are met, compensation automatically moves to the 65th percentile ($328,660 per year) at the six-month mark. Compensation for this role is structured as base salary. We believe in equal work for equal pay. All team members performing the same role at the same level are paid the same, regardless of geographic location.

The application requests several responses to key questions as part of an eligible application. We value specificity and authenticity grounded in real experiences and honest reflection. That said, please feel free to exclude or anonymize any information that you don’t feel comfortable sharing (this applies here and in every other stage of the interview process).

To ensure a fair and consistent evaluation process, we ask that candidates not use AI tools to generate responses. Responses that appear overly generic or not reflective of your authentic voice may not be considered. Out of respect for your time, we encourage you to limit time spent to 1-2 hours.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Read the full description
Sales Strategic Account Executive 4 at Twilio

Strategic Account Executive manages and expands high-value customer relationships, driving revenue growth through consultative sales cycles and cross-functional partnerships.

Senior Remote Posted about 1 hour ago RemoteFirstJobs Product
What this role involves

Who we are

At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.

Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.

We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!

.

See yourself at Twilio

Join the team as Twilio’s next Strategic Account Executive 4.

About the job

This position is needed to lead relationships with our growth and mid-market Communications platform customers who consume our messaging, voice and email services. You will be directly responsible for protecting and growing Twilio’s communications business across your assigned customers. As a Strategic Account Executive, you will drive highly analytical and consultative sales cycles with customers that are running large scale, global, competitively sourced, compliance-heavy, use case-specific businesses. This role is highly cross functional, and your success will depend on building deep partnerships across product management, finance, support, and operations.

Responsibilities

In this role, you’ll:

  • Manage and expand some of our most important Regulated Verticals customer accounts.
  • Develop, drive, and execute account strategy to consistently deliver strong revenue, gross margin, and gross profit results.
  • Partner closely with other Twilio teams to identify new revenue opportunities within your Regulated Verticals account portfolio.
  • Serve on a cross-functional account team with representatives from product, finance, support, and services teams.
  • Run a disciplined forecast, consistently achieve goals, and present guidance to executive management.
  • Run highly consultative sales cycles with our largest customers with a focus on deep discovery, listening to customer needs and being an effective champion for their point of view in the organization.
  • Generate and maintain an accurate sales pipeline and forecast utilizing our CRM, SalesforceStay current with industry changes and collaborate with your team and peers to learn and share best practices.

Qualifications

Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn’t followed a traditional path, don’t let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

*Required:

  • Possess a total of 8 years of sales experience, with a minimum of 3 years dedicated to major account or strategic sales.
  • Demonstrate expertise in managing or leading quantitative, highly analytical products and solutions for customers.
  • Accountable for relationship management, cross sells, upsells and solutions consulting.
  • Comfortable working with business and highly technical leaders, while influencing their understanding and building supportive partnerships.
  • Analytical account development strategy based on using data to find opportunities and prove value.
  • Demonstrated track record of managing business forecasts and financial models.
  • Entrepreneurial mindset with appetite to define process and build programs.
  • Record of delivering revenue and gross profit results, especially for large-scale and enterprise customers.
  • Excellent verbal and written communication skills.
  • Bachelor’s Degree or equivalent years of experience.

Desired:

  • Deep experience working with telecom companies, including CPAAS, SMS aggregators, carriers, or global communications platforms.
  • Domain expertise from a highly quantitative industry such as DevOps, Fintech, advertising optimization, investment banking, security or commodity trading especially in non-standard segments.
  • Software, SaaS, CPaas or PaaS selling experience.

Location

  1. This role will be remote, but is not eligible to be hired in CT, NJ, NY, WA, PA or the surrounding areas of San Francisco, CA, Oakland, CA, or San Jose, CA

Travel

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 20% travel is anticipated to help you connect in-person in a meaningful way.

What We Offer

Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Compensation

*Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only.

The estimated pay ranges for this role are as follows:

  • Based in Colorado, Hawaii, Minnesota or Vermont : $132,192.00 - $165,240.00.
  • Based in Washington D.C., Illinois, Maryland, Massachusetts or California (outside of the San Francisco Bay Area): $139,536.00 - $174,420.00.
  • Based in New York, New Jersey, Washington State, or the San Francisco Bay area, California: $146,880.00 - $183,600.00.
  • This role may be eligible to participate in Twilio’s equity plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.
  • This role is eligible to earn commissions.

The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.

Applications for this role will be accepted on an ongoing basis.

Twilio thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That’s why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

So, if you’re ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn’t what you’re looking for, please consider other open positions.

Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Read the full description
Operations Vice President, Facilities at Bisnow

Lead facilities strategy, maintenance programs, and capital planning across a national student housing portfolio while managing budgets and regional teams.

Exec Hybrid Posted about 1 hour ago RemoteFirstJobs Product
What this role involves

Our SelectLeaders client is hiring a Vice President of Facilities to lead facilities strategy and operations across our national student housing portfolio. You will provide executive oversight of maintenance programs, capital planning, and facilities standards to ensure the safety, reliability, and long-term performance of our communities. You will partner with senior leadership and property operations teams to lead consistency and excellence across the portfolio.

You will report to the Chief Operating Officer.

This is a hybrid role based in our Fulton Market office in Chicago, IL, with in-office work required Monday through Thursday and remote work on Fridays. Occasional travel of up to 50% required.

Responsibilities

  • Provide executive leadership over facilities operations across Article’s national portfolio, ensuring safe and reliable communities.
  • Set and accomplish preventative maintenance, facilities standards, and long-term asset strategies to support portfolio performance and resident experience.
  • Be a subject matter expert on complex building systems, including HVAC, electrical, plumbing, and life safety.
  • Ensure compliance with all applicable building codes, safety regulations, environmental standards, and internal policies.
  • Partner with senior leadership and teams to align facilities programs with asset business plans, capital projects, and our goals.
  • Manage facilities operating budgets, driving cost efficiency and disciplined resource allocation.
  • Build the facilities organization, including regional and national teams, while managing vendor relationships and performance.

Qualifications

  • Bachelor’s degree in Facilities Management, Engineering, Construction Management, or a related field.
  • 10+ years of facilities management experience, including 5+ years in a leadership role in multi-family or commercial real estate.
  • Track record leading teams, collaborating with senior executives, and managing vendor relationships.
  • Financial knowledge with experience managing large budgets and driving operational efficiency.
  • Expertise in building systems, construction, maintenance operations, and preventative maintenance strategies.
  • Proficiency in MS Office (advanced Excel), Procore, and project management platforms; willing to travel up to 50%.

$150,000 - $165,000 a year

Health (PPO or HSA), dental, and vision

Flexible PTO

13 paid holidays

401K – 100% match up to 5%

Annual review and bonus program

Paid parental leave

Pay on demand

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Read the full description
Sales Entry Level Business Development Representative at Bisnow

Entry-level sales rep prospecting new business, building pipelines, and driving event sponsorship sales for commercial real estate clients.

Junior Hybrid Posted about 1 hour ago RemoteFirstJobs Product
What this role involves

Bisnow is seeking a high-performing, entry-level Sales Representative to join our Commercial Real Estate Advertising and Event Sales team. In this sponsorship sales role, you will partner with clients across the CRE industry to promote, market, and grow their brands through our media platform and live networking events. There is meaningful opportunity for career progression, with a clear path to Business Manager, and a strong commitment to developing and promoting talent from within.

This is a hybrid position, working 3–4 days per week from our Philadelphia office (230 S. Broad St.). We welcome candidates who have gained experience through internships, coursework, or early professional roles and who are available to start on July 6th, 2026.

BISNOW OVERVIEW

Bisnow is the leading B2B media platform powering the commercial real estate industry. We connect CRE professionals through award-winning news, high-impact events, marketing solutions, recruiting services, and sales enablement tools that drive real business results.

With 1.7M+ subscribers and 400+ events annually across 47 markets in the U.S., Canada, the UK, Ireland, and the Netherlands, we don’t just cover the industry, we help move it forward.

We inform. We connect. We create opportunities that turn into deals. Global mindset. Hyper-local execution.

SUMMARY OF ROLE

As a BDR (Business Development Rep) you will be trained in all aspects of the products and solutions that we sell to the commercial real estate market. You will then work with the sales team to create new meetings, proposals and then contracts for clients. Your days will consist of training, taking meetings with clients, attending events to network and learn about our industry. Your goal as an BDR is to ultimately be promoted into a business manager. Once a business manager, you will begin to build your own book of business. If you want to learn how to be a successful business development executive and are willing to work hard and learn, this is a great opportunity for you.

Key Responsibilities

  • Establish and maintain relationships with marketing decision makers within all asset classes and sectors of our targeted markets.
  • Drive event sponsorship sales (both digital and in person when they return) by conducting in-depth prospecting research to source & confirm participation of sponsors for our events.
  • Consistently prospect new business to build a strong pipeline for our senior-level sales team and become an expert at specificity prospecting.
  • Connect with sponsorship prospects using phone and email strategies; responding to all inbound leads.
  • Assist event production department in an effort to build sponsor-friendly programs that ultimately align with the interest of Bisnow’s client base.
  • Constantly brainstorm fresh and relevant topic ideas to adapt to trends within the industry.
  • Understand both individual and larger team KPIs and position yourself to hit, if not exceed said KPIs on a daily, weekly and monthly basis.
  • Document daily activities in Salesforce CRM.
  • Work closely with the sales team to accelerate our sales cycle and to extend reach into target accounts.
  • Work with a positive, cross functional team on an everyday basis to make certain of successful sponsorship, marketing and financial performance of these events.

What are we looking for?

  • 0 - 2 years of sales experience
  • Innate hustle, raw intelligence and infectious enthusiasm.
  • Ability to demonstrate an entrepreneurial yet disciplined mindset, creative yet organized work-ethic and an ambitious yet humble attitude.
  • Ability to learn fast. We’re constantly bringing new digital and event products to market and you need to be able to understand their purpose, how our clients use them and learn to sell them yourself.
  • Demonstrated experience excelling in a group or team environment of any sort.
  • A strong interest in growing into an externally facing sales role or similar position working closely with clients.
  • A strong interest in the commercial real estate industry.
  • A strong interest in media and digital marketing solutions.
  • Ability to remain receptive to feedback and open, constructive criticism.
  • Capability to work in a high-energy, fast-paced, frequently-changing sales environment.

What’s in it for you?

  • Competitive compensation structure
  • Medical, Dental and Vision Insurance
  • Short and Long Term Disability Insurance
  • Maternity and paternity leaves
  • 401K
  • Flexible Spending Account
  • Dependent Care Account
  • Health Savings Account
  • Unlimited Vacation Days
  • 7 days paid sick leave
  • 9 paid Holidays
  • Referral Bonus Program
  • You’ll get to work with incredibly smart, passionate, driven, ambitious, kind, caring and mindful people and will rarely experience an overload of policies, bureaucracy or toxicity (the latter, we do not tolerate).

$50,000 - $55,000 a year

+ uncapped monthly bonuses!

Get To Know Our Teams! < Click here for more info about Bisnow, Biscred & SelectLeaders!

Before applying, please read our values below. Our values describe and give insight into our culture. If you do not share the same values, this role will not be a mutually beneficial fit. If you do share these values and want to apply, we encourage you to do so.

Our values demand that we be curious, self-aware, fearless, consistent. We say yes to seemingly insurmountable challenges because we dare ourselves to push further. And we go the distance because we are individually and collectively entrepreneurial, always asking: Why can’t it be done? We find a way because we care more than the competition. We embrace team and disown ego. We are ruthlessly disciplined and unabashedly kind. We unreservedly challenge the status quo and vigorously fight for new levels of excellence. We believe the difference between good and great is exceptional communication. We obsess over creating value for our team and our customers. We push ourselves and our industry to be more inclusive, to champion diversity and to fight racism, gender bias and all forms of inequality. We never peak. We never quit. We never have excuses. We own our failures and we commit to being smarter and stronger because of them. We give our best today and even better tomorrow. We are here to win.

Bisnow will not offer sponsorship for employment status (including, but not limited to, H1-B visa status and other employment-based nonimmigrant visas) for this position. Accordingly, all applicants must be currently authorized to work in the United States on a full-time basis and must not require Bisnow’s sponsorship to continue to work legally in the United States.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Read the full description
Support Director, Technical Support at ada CX

Director leads a global 24/7 technical support organization, manages SLA frameworks and team development, and implements AI automation to improve support operations and efficiency.

Lead Posted about 1 hour ago RemoteFirstJobs Product
What this role involves

About Us

Ada is an AI customer service company whose mission is to make customer service extraordinary for everyone. We’re driven to raise a new standard of quality customer service at scale, enabling enterprise companies to deliver experiences that people love–instant, proactive, personalized, and effortless.

Ada is an AI transformation platform and partner—combining strategic expertise with powerful AI agent management technology to accelerate businesses’ AI maturity to keep them ahead of the curve. With Ada, 83% of customer conversations—and counting—are effortlessly resolved through automation, giving teams more time back, companies more resources to focus on growth, and customers more life to focus on what matters most to them.

Established in 2016, Ada is a Canadian company that has powered over 5.5 billion interactions for leading brands like Square, YETI, IPSY, and Monday.com, saving millions of hours of human effort. Backed with over $250M in funding from tier-one investors including Accel, Bessemer, FirstMark, Spark, and Version One Ventures, Ada is a pioneer in the management and application of AI in customer service.

At Ada, we see growth as a reflection of each individual owner’s personal growth. That’s why our values are rooted in driving progress and continuous improvement. If you’re ambitious and eager to grow, Ada could be the place for you.

Learn more at www.ada.cx.

About the Role

We’re seeking an experienced Director of Technical Support to lead our global 24⁄7 two-tiered support organization of Technical Support Advisors (Tier I) and Technical Support Engineers (Tier II). You’ll own the full technical support function from SLA governance and escalation frameworks to tooling strategy and team development, while serving as a strategic partner to Engineering, Product, and Customer Solutions.

This is an opportunity for you to shape a support organization that doesn’t just react to customer issues, but proactively surfaces product intelligence, drives quality improvements, and becomes a competitive differentiator for Ada in the enterprise market. Critically, you will be expected to leverage Ada’s own AI platform, Claude and MCP integrations to automate workflows, improve team productivity, and set a new standard for AI-native support operations.

Outcomes

  • Champion Ada’s own platform for customer support automation while owning the end-to-end technical support KPI framework, including SLA design, enforcement, and continuous optimization across all tiers, along with metrics such as CSAT, escalation rates, deflection rates, and SLA adherence.
  • Build and maintain an escalation framework that bridges Tier I and Tier II support and connects cleanly to Engineering and Product, serving as the executive escalation point for high-severity, high-impact client issues.
  • Build AI-powered workflows and set measurable AI adoption targets for the team; running regular assessments and driving continuous improvement in how AI is embedded into daily support workflows, with defined success metrics including AI-assisted ticket resolution rate, deflection rate improvement, and time-to-resolution benchmarks.
  • Act as the strategic connector between Technical Support, Engineering, Product, and Customer Solutions, translating raw client feedback into structured, and actionable bug reports.
  • Represent technical support at the leadership level, contributing to product strategy and roadmap prioritization as both a practitioner and a thought leader.
  • Instill rigorous backlog hygiene and queue management practices across the support organization.
  • Leverage observability data and AI tooling to identify systemic issues before they impact clients at scale.

About You

  • Experience in technical support or customer-facing technical roles, with recent years in a senior leadership capacity managing multi-tiered teams.
  • Proven track record building and scaling technical support functions in high-growth B2B SaaS, CX, or AI-native environments
  • Deep expertise troubleshooting RESTful APIs, cloud-based services, middleware, and modern authentication mechanisms (OAuth 2.0, JWT) utilizing debugging tools and practices: Postman, Swagger, Datadog, log analysis, and source code review; hands-on experience with LLM-based tooling, prompt engineering, AI agent workflows, and MCP integrations is required.
  • You don’t just understand AI tools, you use them daily. You think naturally about how to automate, augment, and scale work using AI.
  • You have a demonstrable track record of implementing AI workflows in a support or operations context — you can point to specific tools you built or deployed, workflows you automated, and measurable outcomes you drove.
  • Exceptional people leader with demonstrated ability to build cohesive, high-performing teams across technical disciplines.
  • Strong cross-functional influencer; you earn the trust of Engineering and Product through technical credibility, not just organizational authority.
  • Excellent communicator who can shift fluidly between technical depth with engineers and executive-level storytelling with senior stakeholders.
  • You’re energized by the idea of using Ada’s own platform to make your team more effective, and you hold yourself to the same standard you’d set for customers.
  • You understand enterprise client dynamics and can navigate complex organizational relationships

#LI-NS1

Benefits & Perks

At Ada, you’ll not only build extraordinary products but also thrive in an environment designed for your success. We prioritize your well-being, growth, and work-life balance. Here’s what we offer:

Benefits

  • Unlimited Vacation: Recharge when you need to.
  • Comprehensive Benefits: Extended health coverage, dental, vision, travel, and life insurance.
  • Wellness Account: Empowering you to invest in your overall well-being and lifestyle.
  • Employee & Family Assistance Plan: Resources to support you and your loved ones.

Perks

  • Flexible Work Schedule: Balance your work and personal life.
  • Remote-First, In-Person Friendly: Options to work from home or at our local hub.
  • Learning & Development Budget: Invest in your long-term growth goals and skills.
  • Work from Home Budget: Equipping you with the tools and support for a seamless remote work experience.
  • Access to Cutting-Edge AI Tools: Work with the best AI tech stack in the industry.
  • Hands-On with LLMs: Enhance your expertise in leveraging large language models.
  • A Thriving Industry: Join the forefront of innovation in AI, shaping the future of technology.

The above Benefits and Perks only apply to full-time, permanent employees.

As part of our recruitment process, we may use AI enabled tools to support certain aspects of hiring, such as interview note-taking. All hiring decisions are made by our team.

Thank you for your interest in joining us at Ada. Due to the high volume of applications, we will only contact candidates whose qualifications match closely to the requirements of the position. We appreciate the time you have invested in learning more about us.

Read the full description
Marketing Growth Marketing Manager at InfStones

Drives user growth and engagement through social media campaigns, content creation, influencer partnerships, and community management across Web3 platforms.

Mid Remote Posted about 1 hour ago RemoteFirstJobs Product
What this role involves

Job Position: Growth Marketing Manager

Location: Texas, USA (Remote Acceptable)

Company: https://infstones.com/

Contact: [email protected]

About Company

InfStones is an advanced, enterprise-grade Platform as a Service (PaaS) blockchain infrastructure provider trusted by the top blockchain companies in the world. InfStones’ AI-based infrastructure provides developers worldwide with a rugged, powerful node management platform alongside an easy-to-use API. With over 20,000 nodes supported on over 80 blockchains, InfStones gives developers all the control they need - reliability, speed, efficiency, security, and scalability - for cross-chain DeFi, NFT, GameFi, and decentralized application development. InfStones is trusted by the biggest blockchain companies in the world including Binance, CoinList, BitGo, OKX, Chainlink, Polygon, Harmony, and KuCoin, among a hundred other customers.  InfStones is dedicated to developing the next evolution of a better world through limitless Web3 innovation.

To date, InfStones has raised over $110 million in capital and is backed by Softbank, GGV Capital, Susquehanna International Group (SIG), Dragonfly Capital, Qiming Venture Partners, Plug and Play, and many renowned institutional investors.

If you enjoy being on the cutting edge of technology, we encourage you to apply!

Job Description

The Growth Marketing Manager will drive the growth of our vibrant community and execute our digital marketing campaigns. This individual will work in a fun and fast-paced environment alongside other talented team members passionate about empowering Web3 innovation. This is a high-visibility, high-impact role working closely with our Product, Business, Sales teams, and company Executives.

Key Responsibilities

1. Drive user growth, engagement, and conversion across our social media platforms (Twitter, Discord, Telegram).

2. Monitor our social media platforms for the latest industry trends and developments.

3. Track user interests and feedback and generate demand.

4. Produce highly-engaging, performance-driven social media content.

5. Recruit and manage relationships with KOLs and influencers to drive user engagement and conversion.

6. Plan and coordinate Web3 marketing campaigns, including reward-based, KOL, and partner co-marketing campaigns.

7. Foster an engaging and positive environment across our online community.

8. Moderate discourse in the community, ensuring smooth daily interactions.

9. Provide customer support, ensuring effective handling of community queries and issues.

Qualifications

1. Three (3+) plus years of growth marketing experience with a Web3/blockchain company (startup environment preferred) with a focus on digital channels, especially mobile and social media.

2. Hands-on experience in designing persuasive and conversion-oriented marketing promotion activities and campaigns in multi-channel digital formats, including web, email, social media, online communities (KOL/influencer), and video.

3. Successful track record of scaling user growth on platforms such as Twitter, Discord, and Telegram.

4. Ability to resolve user inquiries and disputes tactfully and effectively within 24 hours.

5. Familiarity with performance marketing and data analytics and reporting, including digital marketing tools such as SEO/SEM, Google Analytics, and Google Ads.

6. Strong project management, communication, and collaboration skills with the ability to work effectively across global teams in different time zones.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Read the full description
Support Senior Manager, Customer Success at SmarterDx

Manages a portfolio of health system customers, builds relationships, drives implementation and go-live success, and advocates for customer needs internally.

Lead Remote Posted about 1 hour ago RemoteFirstJobs Product
What this role involves

SmarterDx, a Smarter Technologies company, builds clinical AI that is transforming how hospitals translate care into payment. Founded by physicians in 2020, our platform connects clinical context with revenue intelligence, helping health systems recover millions in missed revenue, improve quality scores, and appeal every denial. Become a Smartian and help optimize the way the healthcare system works for everyone. Learn more at smarterdx.com/careers.

Role

SmarterDx is seeking a Senior Manager, Customer Success who can help our customers thrive. In this role, you will ensure our health system clients maximize the value they find in SmarterDx by building trust, identifying insights, and driving toward solutions. You will collaborate with cross-functional teams to unlock customer value, monitor the effectiveness of SmarterDx’s solution post go-live, and help coordinate the implementation process for new clients and problems. This position requires exceptional project management, relationship-building, and communication skills.

This role is fully remote within the US.

What You’ll Do

  • Manage a portfolio of existing, “live” customers on the SmarterDx platform
  • Develop deep relationships with customers at all levels, acting as the customer’s trusted advisor, and providing guidance and knowledge to help them achieve their business objectives
  • Partner with CS leadership to develop team tools, templates and processes, such as implementation plans, CS playbooks, and customer onboarding processes
  • Lead hand-offs from Sales to CS, through implementation and go-live
  • Coordinate with internal teams to resolve customer issues, access additional resources, and facilitate the solutions needed by customers
  • Monitor client performance, report on financial impact to customer executives, drive product expansion, and work with sales to execute renewals
  • Deliver customer feedback as a voice of the customer to internal teams, identifying customer needs, ideas, and challenges, and advocate for solutions and product enhancements
  • Surface customer success stories, and help build a list of reference customers
  • If necessary, coordinate implementation with clients and internal teams to ensure a successful launch

What You Bring

  • 7-10+ years experience working in customer success or account management, primarily in health tech space with hospital and/or health system clients
  • You’re familiar with DRGs and how they translate into payment
  • You take radical ownership over your clients’ success
  • Capable of being both detail-oriented and a big picture thinker, and can tailor communications by appropriately zooming in or zooming out
  • You are gracious, empathetic, and excellent in written and verbal communication
  • You love to say “yes,” but you know how to say “no”, offer alternative solutions, and have difficult customer conversations in a respectful manner
  • You thrive in ambiguous roles and can use critical thinking skills to “figure it out”
  • You love variety and are able to wear multiple hats within the same or multiple projects: PM, CSM, trainer, process designer, QA

Nice to Haves

  • Hospital revenue cycle/billing experience is a huge plus, especially familiarity with CDI operational workflows
  • Prior experience at a startup–especially as the first Customer Success Manager on a team
  • Experience using Salesforce, ChurnZero, or similar
  • Comfort with ad hoc data analytics

Compensation

  • $140,000 - $160,000 salary

#LI-Remote

Benefits

  • Medical, Dental & Vision – Comprehensive plans with leading insurance providers, covering 75% of your premiums, depending on the plan.
  • Paid Parental Leave – Generous paid leave to support families through birth or adoption: Up to 12 weeks for parents.
  • Remote-First Team – Work from anywhere in the U.S.
  • Unlimited PTO & 10 Holidays – So you can relax and recharge.
  • 401(k) with Traditional & Roth Options– Tax-advantaged retirement savings through Fidelity with a 4% match.
  • Minimal Bureaucracy – A fast-moving, high-impact environment where you can focus on what matters.
  • Incredible Teammates! – Work alongside smart, supportive, and mission-driven colleagues.
Read the full description
Sales Sponsorship Sales Manager at Bisnow

Drives event sponsorship sales for B2B commercial real estate conferences while developing junior sales team members in a player/coach leadership role.

Mid Hybrid Posted about 1 hour ago RemoteFirstJobs Product
What this role involves

BISNOW OVERVIEW Bisnow is the leading B2B media platform powering the commercial real estate industry. We connect CRE professionals through award-winning news, high-impact events, marketing solutions, recruiting services, and sales enablement tools that drive real business results.

With 1.7M+ subscribers and 400+ events annually across 47 markets in the U.S., Canada, the UK, Ireland, and the Netherlands, we don’t just cover the industry, we help move it forward.

We inform. We connect. We create opportunities that turn into deals. Global mindset. Hyper-local execution.

Bisnow is hiring a Regional B2B Business Sales Manager to join our team as a top-tier contributor and emerging leader. This is a player/coach role built for someone who loves to sell and loves to build the people around them. You’ll come in with an established book of high-volume business and the chops to keep growing it. Over time, you’ll add on a leadership component: coaching, developing, and helping shape the next generation of sellers on the team. This is a hybrid position, working 3–4 days per week in the office and 1–2 days remotely. The role will sit in our Houston office in the Energy Corridor (15119 Memorial Dr. Houston, Texas 77079).

Become an expert in all aspects of the DOJO (office) Ten Pillars:

  • CRE Knowledge

  • Local Market Player Expertise

  • Bisnow Product Understanding

  • Bisnow Process Know How

  • Sales Skills: Fact Finder, Proposals, Pitches, Follow Up, Close

  • KPI’s, Conversion Rates & Event Targets / Bookings Targets

  • Bisnow’s Mission

  • Bisnow’s Vision

  • Bisnow’s Values

  • Extreme Ownership

Key Responsibilities

  • Establish and maintain relationships with marketing executives within all asset classes and sectors of our targeted markets.
  • Drive event sponsorship sales by conducting in-depth research to source & confirm participation of sponsors for our commercial real estate conferences.
  • Assist event production department in an effort to build sponsor-friendly programs that ultimately align with the interest of Bisnow’s client base.
  • Constantly brainstorm fresh and relevant topic ideas to adapt to trends within the industry.
  • Understand both individual and larger team KPIs and position yourself to hit, if not exceed said KPIs on a daily, weekly and monthly basis.
  • Document daily activities in Salesforce CRM.
  • Work closely with the sales team to accelerate our sales cycle and to extend reach into target accounts.
  • Work with a positive, cross functional team on an everyday basis to make certain of successful sponsorship, marketing and financial performance of these events.
  • Participate with enthusiasm in all events, activities and training sessions that are asked of you by your DOJO (office) leader.
  • Attend and emcee all events in your market
  • Develop a deep understanding of  what is happening in the marketplace at all times and how to deliver value to our partners
  • Become an expert on the Bisnow platform so to be able to best advise our partners on which products will deliver the most value
  •  Investigate and resolve client concerns
  • Prospect potential strategic partners (advertisers and sponsors), for both Bisnow’s online and offline platforms
  • Manage and own strategic sales cycles while continually focusing on client goals and company success metrics

What are we looking for?

  • 3 - 6 years of direct B2B outside sales experience - preferably in Commercial Real Estate, Advertising Sales or Sponsorship Sales
  • Innate hustle, raw intelligence and infectious enthusiasm.
  • Ability to demonstrate an entrepreneurial yet disciplined mindset, creative yet organized work-ethic and an ambitious yet humble attitude.
  • Demonstrated experience excelling in a group or team environment of any sort.
  • Ability to remain receptive to feedback and open, constructive criticism.
  • Capability to work in a high-energy, fast-paced, frequently-changing sales environment.
  • A “never give up attitude”, positive mental state of mind and strong desire to be challenged on a daily basis. Rejection will come frequently, failures will be commonplace and the odds will be stacked against you and the sales executive you are supporting. If this sounds daunting, the role is not for you. If it sounds challenging and you like the idea of getting knocked down so that you can get back up, great. So do we.
  • Strong intellectual curiosity. We don’t believe we are perfect and we certainly don’t like to rest on our laurels when we do get things right. Our inside sales associates will need to meet with other firms to learn and expand their horizons and ultimately improve and further develop our processes to ensure continuous innovation.
  • Problem-solving skills, specifically the ability to assess situations, evaluate options, make decisions, draw conclusions, and exercise judgment.
  • You have a consistent track record of identifying customer needs and successfully implementing solutions.
  • A natural relationship builder and hunter who loves closing deals.

What’s in it for you?

  • Competitive compensation structure including base salary + uncapped commission & bonuses!
  • Medical, Dental and Vision Insurance
  • Short and Long Term Disability Insurance - includes maternity and paternity leaves as well
  • 401K
  • Flexible Spending Account
  • Health Savings Account
  • Dependent Care Account
  • Unlimited Vacation Days
  • 7 days paid sick leave
  • 9 paid Holidays
  • Referral Bonus Program
  • Pet Friendly Offices
  • You’ll get to work with incredibly smart, passionate, driven, ambitious, kind, caring and mindful people and will rarely experience an overload of policies, bureaucracy or toxicity (the latter, we do not tolerate).

Get To Know Our Teams! < Click here for more info about Bisnow, Biscred & SelectLeaders!

Before applying, please read our values below. Our values describe and give insight into our culture. If you do not share the same values, this role will not be a mutually beneficial fit. If you do share these values and want to apply, we encourage you to do so.

Our values demand that we be curious, self-aware, fearless, consistent. We say yes to seemingly insurmountable challenges because we dare ourselves to push further. And we go the distance because we are individually and collectively entrepreneurial, always asking: Why can’t it be done? We find a way because we care more than the competition. We embrace team and disown ego. We are ruthlessly disciplined and unabashedly kind. We unreservedly challenge the status quo and vigorously fight for new levels of excellence. We believe the difference between good and great is exceptional communication. We obsess over creating value for our team and our customers. We push ourselves and our industry to be more inclusive, to champion diversity and to fight racism, gender bias and all forms of inequality. We never peak. We never quit. We never have excuses. We own our failures and we commit to being smarter and stronger because of them. We give our best today and even better tomorrow. We are here to win.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Read the full description
Finance Junior Accountant, German Speaker (Temporary Contract - 3 months) at Ogury

Junior accountant handles accounts payable, treasury management, VAT compliance, and month-end close activities for German and Swiss entities.

Junior Posted about 1 hour ago RemoteFirstJobs Product
What this role involves

About Ogury

Ogury is a global adtech company powered by Persona Intelligence, its proprietary technology that enables brands and agencies to activate consistent persona-based strategies across channels and drive measurable brand outcomes.

Founded in 2014, Ogury operates in 18 countries with over 400 employees worldwide.

Ogury is a global adtech company powered by Persona Intelligence, its proprietary technology that enables brands and agencies to activate consistent persona-based strategies across channels and drive measurable brand outcomes.

Ogury enables marketers to scale audience strategies with consistency in a fragmented media landscape. By maintaining persona integrity, we help brands activate high-value audiences more efficiently, strengthen campaign performance, and unlock sustainable growth.

At Ogury, our vision unites us all. But we know that it takes people from all walks of life to come together and make it happen. We embrace and celebrate what makes us different, creating a unique and winning culture where everyone feels safe, has access to the same opportunities, and is excited about bringing their most authentic self to work. Everyday.

Together we’re changing the face of adtech with values that inspire excellence, standards that encourage a leadership mindset, and an inclusive workplace where Ogurians are engaged and know they belong.

Working at Ogury

At Ogury, we pledge to provide all our team members with an equitable voice across our company and community. We understand that to have Ogurians who are engaged, respected, and who feel proud to belong, means creating a safe space where everyone feels comfortable bringing their most authentic selves to work. Everyday.

About the Role

As a Junior Accountant at Ogury, you will be at the heart of our financial operations, supporting the accuracy and efficiency of the processes that keep our global business running smoothly. Sitting within the Finance team, you will own a broad portfolio of responsibilities — from accounts payable and treasury management through to VAT compliance, fixed asset oversight, and month-end close activities.

This is a hands-on, detail-oriented role that requires someone who can operate with precision across multiple workstreams simultaneously. You will play a key part in supporting our German and Swiss entities through procurement administration via our Yooz platform, and will work cross-functionally with colleagues across departments to ensure expenses and supplier payments are handled accurately and on time.

The ideal candidate is organised, proactive, and takes pride in the quality of their work. If you thrive in a fast-paced, international environment and want to contribute to a finance function that is scaling alongside a high-growth adtech business, this could be the role for you.

Why you’ll love this role

  • You’ll gain broad exposure across the full finance operations spectrum — from AP and treasury through to VAT, fixed assets, and month-end — giving you a strong and varied foundation to grow your finance career.
  • You’ll work closely with teams covering the German & Swiss regions, building strong cross-functional relationships in a truly international business.
  • You’ll be trusted to own your workstreams from day one, with real accountability for outcomes that matter to the business.

You’ll join a collaborative, ambitious finance team within one of adtech’s most innovative and fastest-growing companies.

What you will be doing

  • Covering Ogury’s German & Swiss regions.
  • Process and manage incoming invoices accurately and in a timely manner, maintaining and reconciling the creditors ledger.
  • Run weekly supplier payment cycles and resolve any queries from the AP inbox.
  • Post and reconcile bank transactions on a regular basis.
  • Maintain and update short-term cash flow forecasts to support financial planning.
  • Review postings and support the preparation of VAT returns.
  • Post and allocate customer receipts accurately across accounts.
  • Perform monthly reconciliations of the fixed asset register and manage additions, disposals, and sales of fixed assets in line with company policy.
  • Review and approve Purchase Requests and Purchase Orders in our Yooz platform, specifically for Germany and Switzerland, and monitor and resolve system sync errors between Yooz and NetSuite.
  • Review exceptional expense claims, manage the reimbursement process, and complete fortnightly employee expense runs within agreed timelines.
  • Conduct T&E analysis to support business reporting.
  • Complete bank reconciliations and ensure all bank statements are accurately saved from NetSuite.
  • Post accruals, prepayments, fixed asset depreciation, and amortisation schedules.
  • Support the wider finance team in ensuring all month-end tasks are completed on time and to a high standard.

What you will bring to Ogury

  • Solid experience in a finance operations or accounts role, with hands-on exposure to AP, treasury, and month-end processes.
  • Strong attention to detail and a high degree of accuracy — you understand that the numbers matter and take pride in getting them right.
  • Excellent time management skills, with the ability to juggle multiple workstreams and meet recurring deadlines without dropping the ball.
  • A collaborative and communicative style — you work well with colleagues across departments and are comfortable liaising with external suppliers and outsourcers.
  • Familiarity with ERP and expense platforms.
  • A proactive and curious mindset — you look for ways to improve how things work and don’t wait to be told.
  • Comfort working in a fast-paced, international environment with cross-border responsibilities (DEU & CHF experience is a plus).
  • Confident communicating in both English and German, written and spoken, to support effective collaboration with colleagues and stakeholders across our German-speaking markets.

How Ogury supports you

At Ogury, we believe in taking care of our team members and providing a work environment that supports both professional growth and personal well-being.

While benefits may vary by location, here’s a glimpse of what you can typically expect when you join our team:

- A competitive compensation package

- Comprehensive benefits coverage

- Pension contributions

- Generous holiday and leave allowance, in addition to national holidays

- A strong focus on the well-being of our team members, with access to both physical and mental health resources

- Flexible Working Model: At Ogury, we believe in the power of presence to fuel innovation. Our hybrid approach is centered on two core in-office collaboration days to drive team synergy, plus one additional office day of your choosing to support personal balance. This 3-day baseline ensures strong connection and real-time problem-solving, while allowing for flexibility across the rest of the week.

- And more

We thank you in advance for your interest in Ogury!

#LI-HP1 #LI-Hybrid

Our Commitment

At Ogury, we are committed to fostering an inclusive workplace by providing equal employment opportunities to all. We will consider all qualified applicants without discrimination based on any characteristic protected by applicable laws.

We are committed to providing an accessible and inclusive candidate experience. If you require accommodations during the recruitment process, please contact us. In accordance with applicable laws, we will work with you to provide reasonable support and ensure a fair hiring process.

Please note that this position is for an existing vacancy and is open to all qualified candidates.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Read the full description
Engineer Software Engineer II at PPRO

Build and maintain scalable microservices for card payment processing infrastructure using Java, Spring Boot, AWS, and Kafka in a global platform.

Mid Posted about 1 hour ago RemoteFirstJobs Product
What this role involves

At PPRO, our mission is to simplify access to local payment methods and our vision is to enable the sale of goods and services to anyone in the world using their preferred way to pay. We empower partners such as Ant Group, PayPal and Stripe to access new markets, connect with more customers, and accelerate their growth.

Our strength lies in our diverse global team with 50+ nationalities and 10+ international locations- all united around one goal – to deliver the best possible products and services to our partners and customers. While our company mission is to keep innovating global commerce, our internal mission is to #chooseaction, #beopen, #thinkcustomer, #gofurther and #wintogether

The Purpose:

As a Software Engineer in the Card Payments Platform, you will build and maintain scalable and resilient solutions to support card transactions across the globe. Your mission is to implement reliable features, optimize our core card processing infrastructure, and ensure high code quality. This role is critical to PPRO’s growth, helping us expand seamlessly into new markets by delivering stable and efficient payment solutions.

Your Impact in this Role

  • Feature Delivery & Scaling: Develop and optimize high-volume, low-latency microservices within our Cards Platform, ensuring high availability and code reliability.

  • Global Collaboration: Work closely with local and global engineering teams to implement features that meet both LatAm and global business needs.

  • Technical Quality: Write clean, well-tested code, document your technical implementations, and actively participate in code reviews to foster a strong dev culture.

  • System Resilience: Maintain and improve distributed, fault-tolerant ledger systems, ensuring they can handle peak daily transaction volumes smoothly.

Some of the technologies you’ll get to work with

  • Backend Core: Java 17+, Spring Boot, Microservices Architecture.

  • Cloud & Infrastructure: AWS (EKS, DynamoDB, S3, SQS, SNS).

  • Data & Streaming: Event-Driven Architecture (Kafka), database patterns.

  • Infrastructure as Code (IaC): Terraform.

  • Observability: Datadog, OpenTelemetry, real-time alerting.

  • CI/CD: Github Actions and ArgoCD.

What Makes You a Great Fit

  • Solid Java Expertise: Professional experience building and maintaining distributed backend systems using modern Java and the Spring Boot ecosystem.

  • Cloud & Microservices: Hands-on experience working with microservices inside cloud providers (ideally AWS), with a good understanding of REST APIs, databases, and scalability.

  • Containerization & CI/CD: Familiarity with containers (Docker/Kubernetes) and modern CI/CD practices (GitOps mindset). Experience with basic Terraform is a plus.

  • Autonomy & Ownership: Ability to take a well-defined technical task and drive it to completion with high quality, knowing when to ask for help and when to propose solutions.

  • Communication: Professional English proficiency, as you will interact with global engineering squads, combined with great teamwork skills.

Nice-to-Haves (The Extra Edge)

  • FinTech & Payments Domain: Previous experience with payments, ledger engines, real-time payment rails (like Pix), or financial systems.

  • Observability Practices: Experience using Datadog or similar tools for monitoring applications, debugging production issues, and checking logs.

  • Messaging & Streaming: Understanding of asynchronous messaging patterns using Apache Kafka or RabbitMQ.

What we offer:

Hybrid working - We offer a hybrid structure with a 3 days / week on site expectation, so you can strike the balance between office and home working. In addition to our 30-day holiday allowance, we also provide a work from abroad policy, enabling employees to work remotely for up to another 30 days per year.

Learning and Development - We offer a 3,000 BRL annual budget to support your professional growth—because investing in your development benefits us all. In addition, we provide leadership cafĂ©s, on-the-job training, and other opportunities to help you grow your skills and thrive in your role.

Insurance - Because better safe than sorry - we want our employees to benefit from  various insurances including life insurance, health insurance + dental plan and travel insurance.

Meal vouchers - BRL 54/ day -  Enjoy a moment of conviviality and a good and balanced meal thanks to your meal vouchers. You will also have the choice between meal allowance, supermarket voucher or both (splitting the total value in two)

Enhance Family Leave - We understand the importance of family - that’s why we offer enhanced family leave to support you during key life moments.

Transportation Voucher - we will cover your costs of commute!

Gym membership - PPRO helps contribute towards the costs of your gym membership, supporting your physical fitness journey while easing the burden on your wallet

New Value (Deals & Coupon Platform) - Get attractive discounts to restaurants, stores and events

Mental Health Platform - We’ve teamed up with a top well-being platform to provide one-on-one therapy, chat therapy, therapist-led courses, guided meditations, and more.

SESC -  private institution that makes available Education, Health, Culture and Recreational programs and events and provides Social Assistance to our employees and their dependents.

Pet-friendly office- Because work is better with your paw-tners by your side

Our Principles:

We get things done: We are courageous; we take ownership, make decisions and get things done.

We act with trust and integrity: We listen first and challenge respectfully. We seek out and leverage diverse perspectives. We welcome and offer honest and open feedback, always assuming positive intent

We put the customer first: We are laser focused on delivering outstanding outcomes for our customers. We put the customer at the heart of what we do.

We make things better: We boldly explore  new ideas and have an unwavering commitment to continuous improvement.

We work as a team: We collaborate closely and value team success over individual achievement.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please refer to our Candidate Privacy Policy - https://www.ppro.com/candidate-privacy-policy/

Read the full description