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Operations Salesforce Administrator at CallRail

Administers and maintains enterprise Salesforce environments, configures automation and integrations, and ensures data governance across 130+ users.

Mid Posted about 1 hour ago RemoteFirstJobs Product
What this role involves

The Position

As our Salesforce Administrator, you’ll play a vital role in maintaining and scaling a high-impact, enterprise-grade Salesforce environment. You’ll lead day-to-day Salesforce administration while partnering closely with RevOps, Marketing Ops, and Customer Experience teams to enhance our go-to-market efficiency and cross-functional collaboration.

You’ll design and implement automation, manage system integrations, maintain data quality, and serve as the go-to resource for Salesforce-related processes. This role is ideal for someone excited by complexity, scalability, and strategic system ownership.

What You’ll Do

  • Administer & Maintain: Provide day-to-day Salesforce administration, including user setup, profiles, permission sets, and license management for 130+ users.
  • Configure & Optimize: Design, configure, and deploy Salesforce solutions using Flows, record types, dynamic layouts, approval processes, dashboards, and reports.
  • Drive Data Governance: Implement standardized governance policies that improve data quality and system consistency.
  • Manage Integrations: Own and optimize third-party integrations with tools such as LeanData, Outreach, Gong, Qualified, and others.
  • Support Agile Execution: Participate in monthly agile sprints, backlog grooming, and iterative delivery through Asana-based project management.
  • Ensure Scalability: Apply a declarative-first approach to automation and system design, ensuring cross-functional maintainability and alignment with Salesforce’s product evolution.
  • Test & Deploy: Use sandbox environments for testing and validating changes before production deployment; partner with the Salesforce Architect to explore DevOps tools and best practices.
  • Release Readiness: Oversee the third-party system release management cycle, ensuring features and functionality are fully tested and aligned with roadmap timelines.
  • Document & Share Knowledge: Maintain clear and accessible documentation in Confluence and Google Workspace to support knowledge sharing and continuity.
  • Prepare for the Future: Contribute to our roadmap for AI-powered features across our techstack in 2026 and beyond.

What You’ll Need

  • 2+ years of Salesforce administration experience, ideally within a B2B SaaS environment.
  • Salesforce Administrator Certification (required); other Salesforce certifications are a plus.
  • Strong command of Salesforce Flow and other declarative tools.
  • Familiarity with enterprise-scale Salesforce architecture (200+ Flows, multiple custom objects, complex role hierarchies).
  • Comfort with large datasets, Excel, and analytical reporting.
  • Excellent cross-functional communication skills and stakeholder management.
  • Experience supporting Agile workflows and tools like Asana.
  • Exposure to Einstein, Agent AI, or similar Salesforce-native AI solutions preferred.
  • Experience with Confluence or similar documentation platforms.

If you do not meet all the requirements listed, we still encourage you to apply! No job description is perfect, and we may also have another opportunity that aligns with your skills and experience.

Additional Perks

  • Healthcare (one option covered at 100% for employees), Dental & Vision Coverage
  • Competitive HSA with company matching
  • Paid parental leave
  • Flexible vacation policy
  • 401K options with company dollar-for-dollar match
  • Employee stock options available from day one
  • $2,000 annual educational allowance
  • Catered lunch every Tuesday * an in-office perk
  • MARTA transportation or office parking expenses covered
  • Employee charitable donation company match, up to $500 annually
  • Regular company outings and events
  • Hybrid work options with $500 office stipend to set up your home office
  • Designated bike storage

Learn more:https://www.callrail.com/about/

You Are Welcome Here

CallRail understands that valuing diverse creative practices and forms of knowledge are crucial to and enrich the company’s core mission. We encourage applications from everyone, including members of all equity-seeking communities, such as (but certainly not limited to) women, racialized and Indigenous persons, persons with disabilities, and persons of all sexual orientations and gender identities and expressions. In your application, please feel free to note which pronouns you use (For example - she/her/hers, he/him/his, they/them/theirs, etc).

Read the full description
Trainer Graphic Design Expert - Canva Editor Experience Required (Reddit) at HumanSignal

Review and edit design slides in Canva to identify flaws and match design consistency, providing feedback that trains AI models to assess design quality.

Mid Remote Posted about 1 hour ago RemoteFirstJobs Product
What this role involves

About HumanSignal

Real-world data is the competitive edge in AI.

HumanSignal is a human data partner for companies building AI models and products. Our customers ship better AI, faster, because we partner with their researchers from real-world data creation to annotation to delivery.

We design and create datasets from scratch, recruit and manage the domain experts who evaluate model output, and run everything through our own platform, Label Studio, the open-source standard for data labeling and evaluation, used by over 1 million practitioners worldwide.

We specialize in the operationally complex: real-world data collection, multimodal pipelines, and multi-step workflows. Advanced ML and AI teams use our enterprise platform to run their own data factories, and our services team to extend their reach where in-house capacity runs out.

If you want to do work that materially shapes how the next generation of AI products gets built, we’d love to talk.

Graphic Design Expert

Location: Remote

Type: Part-Time Contract (20 hours per week for 4 weeks | 80 hour minimum commitment)

Duration: 4 weeks with potential for ongoing work

Compensation: Up to $25/hour for US-based candidates

About the Project

You’ll examine designs to understand color schemes, font choices, and other design elements. You will then review a slide within that design that seems out of place. Leveraging your graphic design expertise, along with what you learn in our training, you will edit the incorrect slide to match the rest of the overall design. This is all in an effort to train AI models that assess design effectiveness—contributing to cutting-edge technology that advances how AI understands and evaluates visual content quality.

What You’ll Do

  • Review designs in Canva Editor to examine various design dimensions:
    • Typography quality (readability, hierarchy, font pairing appropriateness)
    • Visual hierarchy effectiveness (clarity, balance, focal point strength)
    • Design element execution (icon quality, illustration polish, image selection)
    • Color palette effectiveness (harmony, contrast, accessibility)
    • Layout and composition quality (grid usage, spacing, alignment)
    • Overall design effectiveness and professional polish
  • Identify flaws in one slide within the overall design. These flaws may be minor, like simple font size issues. They may be major, requiring a full reconstruction of the slide
  • Using the other slides in the design as reference, edit the flawed slide to build more cohesion across the entire design
  • Process high volumes of design samples with sustained attention to detail
  • Meet quality benchmarks for rating consistency and inter-rater reliability

Basic Qualifications

Required Experience

  • Formal training in graphic design, visual arts, or related field(degree, certificate, or bootcamp completion) OR 2-3 years of professional graphic design experience
  • Fully proficient at intermediate to expert level in Canva Editor
  • Strong proficiency in design principles (composition, color theory, typography, visual hierarchy)
  • Ability to objectively critique and evaluate design work against industry standards
  • Understanding of what constitutes effective vs. ineffective design choices
  • Experience reviewing or providing design feedback
  • Exceptional attention to detail and ability to maintain focus during repetitive tasks

Skills & Attributes

  • Comfort with highly repetitive work—ability to maintain quality and engagement while rating similar content for extended periods
  • Strong visual discrimination and consistent aesthetic judgment
  • Reliability and consistency in your evaluation standards
  • Self-motivated with ability to work independently on repetitive tasks
  • Excellent focus and concentration for sustained periods
  • Strong communication skills for flagging edge cases or unclear examples
  • Comfortable with feedback and re-calibration
  • Minimum 20 hours per week availability for at least 4 weeks, with potential to extend

Nice-to-Haves

Preferred Background

  • Portfolio demonstrating diverse design work and critical eye
  • Experience as a design reviewer, art director, or in quality assurance roles
  • Understanding of accessibility standards (WCAG, inclusive design principles)
  • Knowledge of design across multiple contexts (branding, editorial, digital, UX/UI)
  • Experience teaching or mentoring design concepts

Technical Experience

  • Experience with Canva Editor
  • Prior data annotation, content moderation, or quality evaluation experience
  • Exposure to machine learning or computer vision concepts
  • Familiarity with design systems and component libraries

Work Style

  • High tolerance for repetitive evaluation tasks—finds rhythm and satisfaction in systematic work
  • Ability to maintain consistent standards across thousands of ratings
  • Strong pattern recognition—quickly identifying quality patterns across examples
  • Disciplined, methodical approach with minimal variation in judgment
  • Problem-solving mindset for handling ambiguous or borderline cases
  • Interest in AI/ML applications in design and creative fields
  • Previous remote work experience with self-directed tasks

What Makes Someone Successful in This Role

You thrive on consistency and repetition- You find satisfaction in systematic work and can maintain quality standards while evaluating similar content repeatedly without losing focus or accuracy.

You have a calibrated design eye- You can quickly assess design quality against objective criteria and apply the same standards consistently across hundreds or thousands of examples.

You’re objective and principled- You separate personal taste from professional assessment, basing ratings on established design principles rather than subjective preference.

You maintain sustained focus- You can work through high volumes of repetitive tasks while staying sharp and attentive to subtle quality differences.

You’re a clear communicator- You flag confusing examples or rating criteria early, ask clarifying questions, and document edge cases clearly.

You’re curious about technology- You’re genuinely interested in how AI learns to evaluate design quality and see value in contributing to machine learning training data.

Read the full description
Marketing Growth Marketing Manager at InfStones

Drives user growth and engagement through social media campaigns, content creation, influencer partnerships, and community management across Web3 platforms.

Mid Remote Posted about 1 hour ago RemoteFirstJobs Product
What this role involves

Job Position: Growth Marketing Manager

Location: Texas, USA (Remote Acceptable)

Company: https://infstones.com/

Contact: [email protected]

About Company

InfStones is an advanced, enterprise-grade Platform as a Service (PaaS) blockchain infrastructure provider trusted by the top blockchain companies in the world. InfStones’ AI-based infrastructure provides developers worldwide with a rugged, powerful node management platform alongside an easy-to-use API. With over 20,000 nodes supported on over 80 blockchains, InfStones gives developers all the control they need - reliability, speed, efficiency, security, and scalability - for cross-chain DeFi, NFT, GameFi, and decentralized application development. InfStones is trusted by the biggest blockchain companies in the world including Binance, CoinList, BitGo, OKX, Chainlink, Polygon, Harmony, and KuCoin, among a hundred other customers.  InfStones is dedicated to developing the next evolution of a better world through limitless Web3 innovation.

To date, InfStones has raised over $110 million in capital and is backed by Softbank, GGV Capital, Susquehanna International Group (SIG), Dragonfly Capital, Qiming Venture Partners, Plug and Play, and many renowned institutional investors.

If you enjoy being on the cutting edge of technology, we encourage you to apply!

Job Description

The Growth Marketing Manager will drive the growth of our vibrant community and execute our digital marketing campaigns. This individual will work in a fun and fast-paced environment alongside other talented team members passionate about empowering Web3 innovation. This is a high-visibility, high-impact role working closely with our Product, Business, Sales teams, and company Executives.

Key Responsibilities

1. Drive user growth, engagement, and conversion across our social media platforms (Twitter, Discord, Telegram).

2. Monitor our social media platforms for the latest industry trends and developments.

3. Track user interests and feedback and generate demand.

4. Produce highly-engaging, performance-driven social media content.

5. Recruit and manage relationships with KOLs and influencers to drive user engagement and conversion.

6. Plan and coordinate Web3 marketing campaigns, including reward-based, KOL, and partner co-marketing campaigns.

7. Foster an engaging and positive environment across our online community.

8. Moderate discourse in the community, ensuring smooth daily interactions.

9. Provide customer support, ensuring effective handling of community queries and issues.

Qualifications

1. Three (3+) plus years of growth marketing experience with a Web3/blockchain company (startup environment preferred) with a focus on digital channels, especially mobile and social media.

2. Hands-on experience in designing persuasive and conversion-oriented marketing promotion activities and campaigns in multi-channel digital formats, including web, email, social media, online communities (KOL/influencer), and video.

3. Successful track record of scaling user growth on platforms such as Twitter, Discord, and Telegram.

4. Ability to resolve user inquiries and disputes tactfully and effectively within 24 hours.

5. Familiarity with performance marketing and data analytics and reporting, including digital marketing tools such as SEO/SEM, Google Analytics, and Google Ads.

6. Strong project management, communication, and collaboration skills with the ability to work effectively across global teams in different time zones.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Read the full description
Sales Sponsorship Sales Manager at Bisnow

Drives event sponsorship sales for B2B commercial real estate conferences while developing junior sales team members in a player/coach leadership role.

Mid Hybrid Posted about 1 hour ago RemoteFirstJobs Product
What this role involves

BISNOW OVERVIEW Bisnow is the leading B2B media platform powering the commercial real estate industry. We connect CRE professionals through award-winning news, high-impact events, marketing solutions, recruiting services, and sales enablement tools that drive real business results.

With 1.7M+ subscribers and 400+ events annually across 47 markets in the U.S., Canada, the UK, Ireland, and the Netherlands, we don’t just cover the industry, we help move it forward.

We inform. We connect. We create opportunities that turn into deals. Global mindset. Hyper-local execution.

Bisnow is hiring a Regional B2B Business Sales Manager to join our team as a top-tier contributor and emerging leader. This is a player/coach role built for someone who loves to sell and loves to build the people around them. You’ll come in with an established book of high-volume business and the chops to keep growing it. Over time, you’ll add on a leadership component: coaching, developing, and helping shape the next generation of sellers on the team. This is a hybrid position, working 3–4 days per week in the office and 1–2 days remotely. The role will sit in our Houston office in the Energy Corridor (15119 Memorial Dr. Houston, Texas 77079).

Become an expert in all aspects of the DOJO (office) Ten Pillars:

  • CRE Knowledge

  • Local Market Player Expertise

  • Bisnow Product Understanding

  • Bisnow Process Know How

  • Sales Skills: Fact Finder, Proposals, Pitches, Follow Up, Close

  • KPI’s, Conversion Rates & Event Targets / Bookings Targets

  • Bisnow’s Mission

  • Bisnow’s Vision

  • Bisnow’s Values

  • Extreme Ownership

Key Responsibilities

  • Establish and maintain relationships with marketing executives within all asset classes and sectors of our targeted markets.
  • Drive event sponsorship sales by conducting in-depth research to source & confirm participation of sponsors for our commercial real estate conferences.
  • Assist event production department in an effort to build sponsor-friendly programs that ultimately align with the interest of Bisnow’s client base.
  • Constantly brainstorm fresh and relevant topic ideas to adapt to trends within the industry.
  • Understand both individual and larger team KPIs and position yourself to hit, if not exceed said KPIs on a daily, weekly and monthly basis.
  • Document daily activities in Salesforce CRM.
  • Work closely with the sales team to accelerate our sales cycle and to extend reach into target accounts.
  • Work with a positive, cross functional team on an everyday basis to make certain of successful sponsorship, marketing and financial performance of these events.
  • Participate with enthusiasm in all events, activities and training sessions that are asked of you by your DOJO (office) leader.
  • Attend and emcee all events in your market
  • Develop a deep understanding of  what is happening in the marketplace at all times and how to deliver value to our partners
  • Become an expert on the Bisnow platform so to be able to best advise our partners on which products will deliver the most value
  •  Investigate and resolve client concerns
  • Prospect potential strategic partners (advertisers and sponsors), for both Bisnow’s online and offline platforms
  • Manage and own strategic sales cycles while continually focusing on client goals and company success metrics

What are we looking for?

  • 3 - 6 years of direct B2B outside sales experience - preferably in Commercial Real Estate, Advertising Sales or Sponsorship Sales
  • Innate hustle, raw intelligence and infectious enthusiasm.
  • Ability to demonstrate an entrepreneurial yet disciplined mindset, creative yet organized work-ethic and an ambitious yet humble attitude.
  • Demonstrated experience excelling in a group or team environment of any sort.
  • Ability to remain receptive to feedback and open, constructive criticism.
  • Capability to work in a high-energy, fast-paced, frequently-changing sales environment.
  • A “never give up attitude”, positive mental state of mind and strong desire to be challenged on a daily basis. Rejection will come frequently, failures will be commonplace and the odds will be stacked against you and the sales executive you are supporting. If this sounds daunting, the role is not for you. If it sounds challenging and you like the idea of getting knocked down so that you can get back up, great. So do we.
  • Strong intellectual curiosity. We don’t believe we are perfect and we certainly don’t like to rest on our laurels when we do get things right. Our inside sales associates will need to meet with other firms to learn and expand their horizons and ultimately improve and further develop our processes to ensure continuous innovation.
  • Problem-solving skills, specifically the ability to assess situations, evaluate options, make decisions, draw conclusions, and exercise judgment.
  • You have a consistent track record of identifying customer needs and successfully implementing solutions.
  • A natural relationship builder and hunter who loves closing deals.

What’s in it for you?

  • Competitive compensation structure including base salary + uncapped commission & bonuses!
  • Medical, Dental and Vision Insurance
  • Short and Long Term Disability Insurance - includes maternity and paternity leaves as well
  • 401K
  • Flexible Spending Account
  • Health Savings Account
  • Dependent Care Account
  • Unlimited Vacation Days
  • 7 days paid sick leave
  • 9 paid Holidays
  • Referral Bonus Program
  • Pet Friendly Offices
  • You’ll get to work with incredibly smart, passionate, driven, ambitious, kind, caring and mindful people and will rarely experience an overload of policies, bureaucracy or toxicity (the latter, we do not tolerate).

Get To Know Our Teams! < Click here for more info about Bisnow, Biscred & SelectLeaders!

Before applying, please read our values below. Our values describe and give insight into our culture. If you do not share the same values, this role will not be a mutually beneficial fit. If you do share these values and want to apply, we encourage you to do so.

Our values demand that we be curious, self-aware, fearless, consistent. We say yes to seemingly insurmountable challenges because we dare ourselves to push further. And we go the distance because we are individually and collectively entrepreneurial, always asking: Why can’t it be done? We find a way because we care more than the competition. We embrace team and disown ego. We are ruthlessly disciplined and unabashedly kind. We unreservedly challenge the status quo and vigorously fight for new levels of excellence. We believe the difference between good and great is exceptional communication. We obsess over creating value for our team and our customers. We push ourselves and our industry to be more inclusive, to champion diversity and to fight racism, gender bias and all forms of inequality. We never peak. We never quit. We never have excuses. We own our failures and we commit to being smarter and stronger because of them. We give our best today and even better tomorrow. We are here to win.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Read the full description
Engineer Software Engineer II at PPRO

Build and maintain scalable microservices for card payment processing infrastructure using Java, Spring Boot, AWS, and Kafka in a global platform.

Mid Posted about 1 hour ago RemoteFirstJobs Product
What this role involves

At PPRO, our mission is to simplify access to local payment methods and our vision is to enable the sale of goods and services to anyone in the world using their preferred way to pay. We empower partners such as Ant Group, PayPal and Stripe to access new markets, connect with more customers, and accelerate their growth.

Our strength lies in our diverse global team with 50+ nationalities and 10+ international locations- all united around one goal – to deliver the best possible products and services to our partners and customers. While our company mission is to keep innovating global commerce, our internal mission is to #chooseaction, #beopen, #thinkcustomer, #gofurther and #wintogether

The Purpose:

As a Software Engineer in the Card Payments Platform, you will build and maintain scalable and resilient solutions to support card transactions across the globe. Your mission is to implement reliable features, optimize our core card processing infrastructure, and ensure high code quality. This role is critical to PPRO’s growth, helping us expand seamlessly into new markets by delivering stable and efficient payment solutions.

Your Impact in this Role

  • Feature Delivery & Scaling: Develop and optimize high-volume, low-latency microservices within our Cards Platform, ensuring high availability and code reliability.

  • Global Collaboration: Work closely with local and global engineering teams to implement features that meet both LatAm and global business needs.

  • Technical Quality: Write clean, well-tested code, document your technical implementations, and actively participate in code reviews to foster a strong dev culture.

  • System Resilience: Maintain and improve distributed, fault-tolerant ledger systems, ensuring they can handle peak daily transaction volumes smoothly.

Some of the technologies you’ll get to work with

  • Backend Core: Java 17+, Spring Boot, Microservices Architecture.

  • Cloud & Infrastructure: AWS (EKS, DynamoDB, S3, SQS, SNS).

  • Data & Streaming: Event-Driven Architecture (Kafka), database patterns.

  • Infrastructure as Code (IaC): Terraform.

  • Observability: Datadog, OpenTelemetry, real-time alerting.

  • CI/CD: Github Actions and ArgoCD.

What Makes You a Great Fit

  • Solid Java Expertise: Professional experience building and maintaining distributed backend systems using modern Java and the Spring Boot ecosystem.

  • Cloud & Microservices: Hands-on experience working with microservices inside cloud providers (ideally AWS), with a good understanding of REST APIs, databases, and scalability.

  • Containerization & CI/CD: Familiarity with containers (Docker/Kubernetes) and modern CI/CD practices (GitOps mindset). Experience with basic Terraform is a plus.

  • Autonomy & Ownership: Ability to take a well-defined technical task and drive it to completion with high quality, knowing when to ask for help and when to propose solutions.

  • Communication: Professional English proficiency, as you will interact with global engineering squads, combined with great teamwork skills.

Nice-to-Haves (The Extra Edge)

  • FinTech & Payments Domain: Previous experience with payments, ledger engines, real-time payment rails (like Pix), or financial systems.

  • Observability Practices: Experience using Datadog or similar tools for monitoring applications, debugging production issues, and checking logs.

  • Messaging & Streaming: Understanding of asynchronous messaging patterns using Apache Kafka or RabbitMQ.

What we offer:

Hybrid working - We offer a hybrid structure with a 3 days / week on site expectation, so you can strike the balance between office and home working. In addition to our 30-day holiday allowance, we also provide a work from abroad policy, enabling employees to work remotely for up to another 30 days per year.

Learning and Development - We offer a 3,000 BRL annual budget to support your professional growth—because investing in your development benefits us all. In addition, we provide leadership cafĂ©s, on-the-job training, and other opportunities to help you grow your skills and thrive in your role.

Insurance - Because better safe than sorry - we want our employees to benefit from  various insurances including life insurance, health insurance + dental plan and travel insurance.

Meal vouchers - BRL 54/ day -  Enjoy a moment of conviviality and a good and balanced meal thanks to your meal vouchers. You will also have the choice between meal allowance, supermarket voucher or both (splitting the total value in two)

Enhance Family Leave - We understand the importance of family - that’s why we offer enhanced family leave to support you during key life moments.

Transportation Voucher - we will cover your costs of commute!

Gym membership - PPRO helps contribute towards the costs of your gym membership, supporting your physical fitness journey while easing the burden on your wallet

New Value (Deals & Coupon Platform) - Get attractive discounts to restaurants, stores and events

Mental Health Platform - We’ve teamed up with a top well-being platform to provide one-on-one therapy, chat therapy, therapist-led courses, guided meditations, and more.

SESC -  private institution that makes available Education, Health, Culture and Recreational programs and events and provides Social Assistance to our employees and their dependents.

Pet-friendly office- Because work is better with your paw-tners by your side

Our Principles:

We get things done: We are courageous; we take ownership, make decisions and get things done.

We act with trust and integrity: We listen first and challenge respectfully. We seek out and leverage diverse perspectives. We welcome and offer honest and open feedback, always assuming positive intent

We put the customer first: We are laser focused on delivering outstanding outcomes for our customers. We put the customer at the heart of what we do.

We make things better: We boldly explore  new ideas and have an unwavering commitment to continuous improvement.

We work as a team: We collaborate closely and value team success over individual achievement.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please refer to our Candidate Privacy Policy - https://www.ppro.com/candidate-privacy-policy/

Read the full description
Sales Enterprise Account Executive at MongoDB

Enterprise Account Executive identifies, qualifies, and closes sales deals with enterprise customers in an assigned territory while building relationships and managing sales pipelines.

Mid Hybrid Posted about 1 hour ago RemoteFirstJobs Product
What this role involves

We’re looking for a hardworking, driven individual with superb energy, passion and initiative for new business acquisition. The Enterprise Account Executive role focuses exclusively on formulating and executing a sales strategy within an assigned territory , resulting in revenue growth and new customer acquisition.

We are looking to speak to candidates who are based in Munich for our hybrid working model.

Impact you will have

  • Proactively, identify, qualify and close a sales pipeline
  • Strategically prospect into CTOs, Engineering/IT Leaders, & technical end users
  • Build strong and effective relationships, resulting in growth opportunities
  • Partner with our Solution Architects and work closely with the Professional Services team to achieve customer satisfaction
  • Work closely with the enterprise ecosystem partner sales and channel partner to maximize deal sizes
  • Participate in our sales enablement trainings, including our comprehensive Sales Bootcamp, sophisticated sales training, and leadership and development programs

What you bring to the table

  • 3+ years field experience of quota-carrying experience in a fast-paced and competitive market with a focus on closing net new logos and expanding accounts. Demonstrated ability to open new accounts and sell horizontally across the organization into different business units
  • A proven track record of overachievement and hitting sales targets
  • Ability to articulate the business value of complex enterprise technology
  • Co-selling with cloud service providers (AWS, GCP and Azure) and large GSIs (Accenture, KPMG, etc)
  • Skilled in building business champions
  • Driven and competitive. Possess a strong desire to be successful
  • Must live in territory and speak German

Things we love

  • You are passionate about growing your career in the largest market in software (database)
  • Previous Sales Methodology training (e.g. MEDDIC, SPIN, Challenger Sales)
  • Familiarity with databases, develops and cloud native infrastructure a plus
  • Why join now
  • MongoDB invests 8x the industry average in development of each of our new hires & continuous career development
  • Accelerators up to 30%
  • Best in breed Sales trainings in MEDDIC and Command of the Message, including our comprehensive Sales Bootcamps and development programs
  • New hire stock equity (RSUs) and employee stock purchase plan
  • Generous and competitive benefits (parental leave, fertility & wellbeing support)
  • Friendly and inclusive workplace culture - Learn more about what it’s like to work at MongoDB

MongoDB’s Sales Culture

MongoDB is always developing and innovating — not only in our technology, but also in our sales go-to-market strategy. Our sales leadership is committed to building the best salesforce in technology. This means, inspiring and enabling success for everyone on the team. We not only equip you to be successful and close deals, but we want your feedback and input on how we can continue to “Think Big and Go Far.” As a crucial part of the Sales team at MongoDB, you will have access to a lucrative market and learn how to sell from some of the most successful sales leaders in the software industry.

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the data platformbase for the AI era, enabling buildersinnovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed data platformbase on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud data platformbase and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 670,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB.

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID: 426297

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Sales Enterprise Account Executive - LATAM at Brevo

Build and own the enterprise sales pipeline in LATAM from scratch, prospecting and closing complex multi-stakeholder deals for a CRM platform.

Mid Remote Posted about 1 hour ago RemoteFirstJobs Product
What this role involves

At Brevo, we’re not just building a CRM. With our technology, we’re helping millions of organizations build lasting relationships with their customers.

From emails and SMS to WhatsApp, Chat, and Marketing Automation, our tools are intuitive, powerful, and built to scale with every ambition. We give businesses a clear view of the customer journey, so they can focus on what matters: connection.

As a certified B Corp, we’re proud to grow with purpose, committed to high standards of social and environmental impact, not just performance.

Today, more than 500,000 businesses across 180 countries—from NGOs like Amnesty International to global brands like Carrefour, eBay, Louis Vuitton, and Michelin—trust Brevo to engage their audiences, cut through complexity, and deliver results. Our reliable technology and 75+ integrations help them create unparalleled customer experiences, without the usual tech headaches.

We recently exceeded 200m ARR and reached a major milestone by becoming a Unicorn, backed by strong growth and global expansion - and we’re just getting started!

The Enterprise sales team plays a critical role in Brevo’s next stage of growth, and we’re now taking that motion into Latin America for the first time. As our first Enterprise AE for LATAM, you will own the entire go-to-market build from the ground up - prospecting, pipeline creation, deal execution, and close - across Mexico and Colombia. This is a greenfield opportunity for a proven hunter who thrives on building something from scratch.

You’ll report directly to the Enterprise Sales Director and work with the financial support, tools, and executive backing to make this market a success.

Your impact at Brevo:

  • Create deals - Build and own the enterprise pipeline in LATAM from zero. This is an outbound-led role with no inbound or partner demand to lean on. Territory and capacity planning, consistent prospecting activity, and creative outreach are core to the job.
  • Build value - Run complex, multi-stakeholder sales cycles by understanding each prospect’s current state, their challenges, and where they want to go. Position Brevo as a compelling alternative to similar platforms.
  • Progress deals - Advance opportunities with structure: mutual action plans, multi-threading across stakeholders, and a clear business value narrative that keeps momentum going.
  • Close deals - Negotiate and finalize agreements, manage legal and procurement processes, and bring deals home with a clear sense of urgency and timing.

Alongside this, you’ll attend local market events, build Brevo’s brand presence in the region, and bring back market intelligence that shapes our LATAM commercial strategy.

Who you are:

  • Based anywhere in Latin America
  • 3-5+ years of Enterprise B2B SaaS sales experience, with a strong track record of closing complex, multi-threaded deals and building pipeline from scratch
  • Background in MarTech, CRM, or email/CDP platforms strongly preferred
  • You come with a network: contacts at enterprise companies that you can activate from day one
  • Native Spanish speaker; professional-level English required (Portuguese is a strong plus)
  • You don’t wait for leads to come to you - you plan your territory, block your calendar, and prospect consistently even when pipeline is healthy
  • Coachable and intellectually curious: you ask good questions, adapt when challenged, and seek to understand the “why” behind a prospect’s situation before pitching anything
  • Comfortable selling to senior decision-makers across Marketing, IT, and Procurement in a brand that isn’t yet known in the market
  • Resilient, structured, and motivated by the challenge of building rather than inheriting

Why people love working at Brevo:

A place to grow, together: Join an international team in a bright, collaborative and fast paced environment

Learning, every step of the way: Access to English classes and 155,000+ courses on Udemy, plus a strong internal culture of knowledge-sharing and support.

Flexible for life: A remote-friendly setup, budget to support your home workspace, and relocation assistance for international talents.

A culture that cares: From inter-office trips to regular team events, there are plenty of ways to connect beyond your day-to-day. You’ll also find active social, green, and LGBTQIA+ communities, plus Work Council benefits via Leeto, all here to support what matters to you, inside and outside of work.

Whoever you are, wherever you’re from, if this role speaks to you, we’d love to hear from you.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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Sales Strategic Account Executive at Twilio

Develops new customer relationships and closes sales deals in LATAM region by understanding client challenges and demonstrating Twilio's communication solutions.

Mid Remote Posted about 1 hour ago RemoteFirstJobs Product
What this role involves

Who we are

At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.

Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.

We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!

.

See yourself at Twilio

Join the team as our next Strategic Account Executive.

About the job

Strategic Account Executives (AEs) are responsible for developing the next wave of Twilio’s new customers. AEs build new relationships with senior line of business owners and executive stakeholders (CTOs, CIOs, CPO/VP of Product) to develop sales by understanding and uncovering new opportunities where Twilio can help solve company’s pains and challenges through communication solutions.

As an AE, you will be responsible for selling to prospective LATAM SP&Caribe customers, developing a relationship as a trusted advisor to deeply understand their unique company challenges and goals. You will contribute to our business growth in a fast paced, collaborative and fun atmosphere. The right candidate will have a proven, consultative sales process to discover and close new logos. Our AEs develop an understanding of prospects’ businesses, organize and conduct sales presentations at prospective and current customers’ offices, site visits and product demonstrations to prospects and represent Twilio in a consistent, effective and professional manner to best develop and win new clients.

Responsibilities

In this role, you’ll:

  • Deliver Net New Sales from within your defined territory to attain your Sales Targets
  • Develop and execute a comprehensive territory plan while conducting territory visits to meet customers face to face at least 50% of your work time
  • Develop and execute sales plans with your cross-functional partners to reliably drive predictable sales cycles
  • Responsible for maintaining accurate information within our CRM and well-informing forecast numbers to the business.

Qualifications

Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn’t followed a traditional path, don’t let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

*Required:

  • 7+ yrs of quota carrying and account management experience in success selling infrastructure software or platform solutions to companies with large presence in LATAM. Consistent over-achievement in past experiences.
  • Exceptional prospecting skill set. Someone who is comfortable generating the bulk of their own pipeline.
  • Proficient in Salesforce.com for tracking sales activity, pipeline and revenue metrics.
  • Experience with value-based sales processes and capability to build ROI as part of your sales methodology.
  • Strong sales discovery skills, objection handling skills, business acumen, and closing skills.
  • Proven ability to execute 6-figure deals.
  • English and Spanish proficiency required.

Location

This role will be remote, and based in México.

Travel

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.

What We Offer

Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Twilio thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That’s why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

So, if you’re ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn’t what you’re looking for, please consider other open positions.

Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

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Data Analytics Business Intelligence Consultant at Visier Inc.

Technical consultant who leads requirements gathering, designs data solutions, and manages implementation of workforce analytics platforms for enterprise customers.

Mid Hybrid Posted about 1 hour ago RemoteFirstJobs Product
What this role involves

Visier is the global leader in Workforce Intelligence that powers every people decision. We bring Workforce AI to life for HR departments through our award-winning, agentic AI technology by surfacing the insights leaders need to plan, decide, and act with confidence in the moments that matter most. As the market leader in people analytics, workforce planning, organizational design, and manager effectiveness solutions, we fuel smarter decision-making for organizations across the globe. Our mission is to help businesses lead with insight at scale as they continuously transform.

Founded in 2010 by the pioneers of business intelligence, we have over 85,000 customers in 75 countries—including enterprises like BASF, Panasonic, Domino’s Pizza, Experian, Amgen, eBay, and Ford Motor Company.

To support our continued momentum and our valued customers, Visier is currently seeking a Business Intelligence Consultant to join our growing team. Within this critical customer-facing role, you will work directly with external customers and internal stakeholders throughout the implementation process of our flagship enterprise solution.

What you’ll be doing


  • Serve as the primary technical point of contact for B2B customers, managing relationships proactively across both remote and onsite engagements, setting clear expectations, providing strategic guidance, and ensuring a consistently high standard of service throughout the project lifecycle
  • Lead requirements-gathering sessions with customers, applying strong analytical thinking to translate complex business needs into clear, actionable solution designs
  • Translate data requirements into an end-to-end solution design, presenting these clearly and professionally to customers, enabling them to source required data and validate proposed solutions with confidence
  • Collaborate with internal team members and key stakeholders, applying technical leadership and expertise to scope, design, and implement solutions that meet customer needs across every level of complexity
  • Leverage expertise in data warehousing, database management systems, data integration, and analytic solutions throughout the full implementation lifecycle, from discovery through to delivery
  • In collaboration with Customer Success Managers, Project Managers, Advisory Services Consultants, and Solution Architects, proactively own the technical implementation and configuration of multiple parallel projects while achieving high-quality results in a timely manner
  • Provide technical leadership, oversight, and feedback to your peers, review their implementations and configurations to ensure high quality of work and best practices are followed
  • Continuously evaluate current tooling, practices, and processes; define and champion improvements that drive efficiency and scalability
  • Proactively acquire new skills and broaden technical expertise and domain knowledge, engaging as an early adopter of evolving platform capabilities

What you’ll bring to the table


  • Tertiary or additional professional education in a technical discipline such as computer science, engineering, or data science/engineering
  • Excellent verbal and written communication skills, with the ability to adapt across technical and non-technical audiences - you value transparency, assume positive intent, and thrive on open, constructive feedback
  • Minimum 5 years of experience in analytics, including hands-on experience with business intelligence and data visualization tools (e.g. Tableau, Microsoft Power BI), and a proven track record of designing and delivering reports and dashboards that drive business outcomes
  • Strong working knowledge of database management systems, data set integrations, and ETL (extraction, transformation, and loading) processes
  • Experience working directly with relational databases and writing SQL queries to support analysis, validation, and implementation activities
  • Proven ability to gather and translate customer requirements into solution designs and practical implementations to bridge the gap between business needs and technical delivery
  • Experience as a lead consultant, ideally in SaaS implementations, with external clients, with the ability to guide customers through solution options and recommend the most effective approach for their needs
  • Strong analytical and problem-solving mindset, with the ability to break down ambiguous or complex challenges and develop creative, scalable solutions
  • Demonstrated experience managing multiple deliverables and stakeholders simultaneously, navigating competing priorities
  • Comfortable working autonomously in a remote environment, while remaining a collaborative team player who builds strong relationships across customers and internal teams
  • Ability to work both remotely and onsite with customers as required, adapting to the demands of each engagement
  • Strong discipline in maintaining accurate customer documentation and case management records
  • A demonstrated track record of contributing to and driving process improvement

đŸŒ± Most importantly, you share our values


  • You roll up your sleeves
  • You make it easy
  • You are proud
  • You never stop learning
  • You play to win

🚀 How we work & what we offer


  • Centrally located, modern office with quick access to public transit
  • Annual company All Hands in Vancouver, our entire organization travels to our Vancouver HQ for a week of team building, learning and breakout sessions
  • Competitive salary, and top-tier health and wellness benefits
  • Stock options and/or bonus based on your role, location, and employment type

Benefits and working arrangements may vary depending on your seniority, location and employment type. The compensation offered will be determined by factors such as relevant qualifications, experience, knowledge and skills. Many of our positions are eligible for additional types of compensation (e.g., commission plans, bonus, etc.) which our Talent Acquisition team will share with you if you interview for the role.

Instagram -@visier_inc

Linkedin - https://www.linkedin.com/company/visier-analytics/

Visier Candidate Privacy Notice and Recruiter Policy

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Engineer Software Engineer at AXS Group

Backend software engineer who designs scalable systems and integrates AI/LLM capabilities into production applications.

Mid Onsite Posted about 1 hour ago RemoteFirstJobs Product
What this role involves

AXS connects fans with the artists and teams they love. Each year we sell millions of tickets to thousands of incredible events – from concerts and festivals to sports and theater – at some of the most iconic venues in the world. Since our founding in 2011, we’ve consistently pushed the industry forward and improved experiences for fans, making it easier than ever to discover events, find the perfect seats, and enjoy unforgettable live entertainment, and we continue to lead the evolution of our industry today.

We’re passionate about improving the fan experience and providing game-changing solutions for our clients, and we’re always looking for smart, motivated people to help make it happen. Bring your enthusiasm, your big ideas, and your desire to team up with some of the best and brightest in technology and entertainment.

AXS is seeking a Software Engineer to join our carbonhouse team in Charlotte, NC. This role will be geared toward someone with a strong interest in applied AI to help build intelligent, scalable systems. This role focuses on integrating AI capabilities into production software—bridging traditional engineering with modern machine learning and large language model (LLM) workflows.

You’ll work on backend services, APIs, and data pipelines that power AI-driven features, while collaborating closely with product and design to bring those capabilities to life.

What You’ll Do

  • Design, build, and maintain scalable backend systems and APIs
  • Integrate AI/ML capabilities into applications (LLMs, embeddings, classification, etc.)
  • Develop and optimize data pipelines for AI workflows
  • Implement retrieval-augmented generation (RAG) and context-aware systems
  • Evaluate and integrate third-party AI tools and services
  • Improve system performance, reliability, and cost efficiency
  • Write clean, maintainable, and well-tested code
  • Collaborate with cross-functional teams to ship AI-powered features
  • Contribute to architecture decisions and technical direction

⠀

Required Skills

  • Strong programming experience in one or more languages (e.g., Python, JavaScript/TypeScript, PHP, Go)
  • Experience building and maintaining backend systems and APIs
  • Familiarity with cloud platforms such as Amazon Web Services, Google Cloud Platform, or Microsoft Azure
  • Experience working with databases (SQL and/or NoSQL)
  • Understanding of software design principles and system architecture
  • Familiarity with integrating AI APIs such as OpenAI or Anthropic
  • Basic understanding of:
    • Prompt engineering
    • Embeddings and vector search
    • Model limitations and evaluation

⠀

Bonus Skills

  • Experience building AI-powered applications in production
  • Familiarity with vector databases (e.g., Pinecone, Weaviate)
  • Experience with frameworks such as LangChain or LlamaIndex
  • Knowledge of machine learning fundamentals (training, fine-tuning, evaluation)
  • Experience with containerization (Docker) and orchestration (Kubernetes)
  • Exposure to event-driven or streaming architectures
  • Frontend experience (React, Next.js) is a plus but not required

⠀

How You Work

  • Strong problem-solver with attention to detail
  • Curious about emerging AI technologies and eager to experiment
  • Comfortable working in evolving, fast-paced environments
  • Focused on building reliable, production-ready systems
  • Communicates clearly with both technical and non-technical teammates

⠀

Example Projects

  • Building APIs that power AI-driven features (chat, summarization, recommendations)
  • Implementing a RAG pipeline for internal or customer-facing search
  • Creating services that orchestrate LLM workflows or agents
  • Optimizing latency and cost of AI inference in production
  • Developing tools to evaluate and monitor model performance

At AXS, we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but can’t ”check every box” in the job description, we encourage you to apply anyway. You may be the right candidate for this or other roles.

Pay Scale: $92,000-$115,000

Bonus: This position is eligible for a bonus under the current bonus plan requirements.

Benefits: Full-time: We offer a comprehensive benefits package that includes: medical, dental and vision insurance, paid holidays, vacation and sick time, company paid basic life insurance, voluntary life insurance, parental leave, 401k Plan (with a current employer match of 3%), flexible spending and health savings account options, and wellness offerings. Currently, full time employees are eligible for these benefits on the first day of employment.

*Employer does not offer work visa sponsorship for this position.

What’s in it for You?

  • Extraordinary People – we’re not kidding!
  • Meaningful Mission– Helping revolutionize an industry and deliver better experiences for fans and clients around the world.
  • Development and Learning – Opportunities for learning and leveling up through training and education reimbursement.
  • Community & Belonging–A range of Employee Resource Groups (ERGs) that foster connection, inclusion, and professional growth. Access to meaningful volunteer opportunities and community engagement programs to make a positive impact beyond the workplace.

More about AXS

AXS, a subsidiary of AEG, sells millions of tickets each year for 1600+ premier venues, sports teams, and event organizers across North America, Europe, Asia, Australia and New Zealand. Headquartered in Downtown Los Angeles, California, AXS employs more than 900 professionals in multiple locations worldwide. In each location you’ll find a team of dedicated, diverse employees (we’ve dubbed ourselves “Fanatix”) who create groundbreaking products and services in a fun, fast-paced environment.

To learn more about our culture and values, visit: https://solutions.axs.com/careers/

More about AEG

For more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events around the world. We are committed to innovation, artistry, and community, and leverage the power of our 300+ venues, leading sports franchises, marquee music brands, integrated entertainment districts, premier ticketing platform and global sponsorship activations, to create memorable moments that give the world reason to cheer.

Our business is interwoven with the human mind and heart, and we strive to build a diverse and inclusive company that reflects the artists, athletes, and fans that we host; reach beyond traditional boundaries to support the communities in which we operate; and minimize our impact on the environment by adopting sustainable practices throughout our business operations.

We are dedicated to a diverse, inclusive and authentic workplace, so if you’re excited about this role but can’t “check every box” in the job description, we encourage you to apply anyway. You may be the right candidate for this or other roles.

AEG reserves the right to change or modify the employee’s job description whether orally or in writing, at any time during the employment relationship.  AEG may require an employee to perform duties outside their normal description.

AEG’s policy is to hire the most qualified applicants, and we comply with all applicable federal, state and local employment laws in making hiring and employee decisions.  We are an equal opportunity employer and do not discriminate against applicants or employees on the basis of race, color, marital status, disability, religion, age, sex, sexual orientation, national origin, genetic information, veteran status, or any other legally protected status recognized by applicable federal, state or local law.

#LI-Hybrid

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Support Customer Success Manager at Instrumentl

Customer Success Manager owns post-sale onboarding, engagement, retention, and expansion for a portfolio of nonprofit customers, building relationships and driving adoption.

Mid Posted about 1 hour ago RemoteFirstJobs Product
What this role involves

Hello, we’re Instrumentl. 👋

Nonprofits do some of the most important work in the world, and most of them are still managing grants in spreadsheets. We’re fixing that.

Instrumentl is a profitable, hypergrowth, YC-backed SaaS platform building the operating system for grant-funded organizations. More than 5,500 nonprofits use Instrumentl to discover, track, and win grant funding, from local community organizations to the San Diego Zoo and the University of Alaska. Collectively they’ve moved over $1 billion through our platform.

We’re doubling year over year, customers love us (NPS 65+, Ellis PMF 60+), and we’re hiring people who want to build something that matters.

About the role:

We’re hiring a Customer Success Manager, reporting to the Manager, Customer Success, to own the post-sale journey for a portfolio of nonprofit and grant-writing customers: onboarding, engagement, retention, and expansion. You’ll build the relationships and playbooks that turn customers into advocates as we scale our CS function for a fast-growing base. If you want to own outcomes end-to-end at a mission-driven, hypergrowth startup, this is the seat.

What you’ll do:

Own the customer relationship

  • Own post-sale onboarding, engagement, retention, and expansion across your portfolio of accounts.
  • Build personal relationships with customers and craft narratives that help them realize value and uncover new opportunities for deeper impact.
  • Nurture and grow accounts through 1:1 interactions, including challenging conversations at the leadership level.

Drive adoption and account health

  • Meet and exceed customer satisfaction, adoption, renewal, and expansion targets.
  • Evaluate adoption metrics, budgets, and stakeholder networks to manage account health and surface risk early.
  • Conduct business reviews and proactively identify ways Instrumentl can better support each customer.
  • Consult on change management and share product knowledge and best practices to deepen platform use.

Partner and advocate

  • Co-create engagement strategies with Customer Enablement Managers to scale adoption, retention, and upsell results across the base.
  • Serve as the voice of the customer, channeling feedback to revenue and product teams.

What we’re looking for:

Required

  • 3+ years in a customer-facing Customer Success or Account Management role in SaaS, managing a portfolio of 300+ accounts.
  • Proven relationship-building, including managing challenging conversations and building rapport with leadership-level customers.
  • Strong written and verbal communication: you can make complex topics simple, over video and in writing.
  • Comfort with ambiguity and change in a fast-paced environment, with a proactive, ownership-driven approach to process improvement.

Nice to have

  • Background in nonprofit development or fundraising.
  • Experience at an early-stage startup.
  • Experience working with nonprofit or SMB customers.
  • Familiarity with G Suite, Zoom, Slack, Intercom, and HubSpot.
  • Experience working remotely.

Compensation & Benefits

For US-based candidates, the target salary range is $80,000–$100,000 USD base + equity. Final compensation is determined based on experience, skillset, scope, interview performance, and geographic location.

Benefits

  • 100% covered health, dental, and vision insurance for employees (50% for dependents).
  • Generous PTO, including parental leave.
  • 401(k).
  • Company laptop and home-office stipend.
  • Bi-annual company retreats.

Instrumentl is evolving rapidly. You’ll always have new challenges and opportunities to grow here.

Instrumentl is an equal opportunity employer. We are committed to building an inclusive workplace and do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or expression, genetic information, or any other legally protected status. We encourage candidates from all backgrounds to apply. If you need a reasonable accommodation during the application or interview process, please let us know.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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Content Content Writer, Contractor at American Healthtech, a PointClickCare Company

Creates product content and in-app communications for healthcare software, ensuring customers receive clear, relevant information about features and updates.

Mid Remote Posted about 1 hour ago RemoteFirstJobs Product
What this role involves

Job Title: Content Writer, Contractor - 6 months

Location: Canada - Remote

Hybrid/Remote: Remote

Term: 6 months

**Travel to Office expectations**

For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.

At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.

With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.

At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.

Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.

Position Summary:

A Content Writer provides our customers with a consistent, relevant, and valuable content experience while they engage with our software. They focus on sustaining products that are already established in the market, ensuring that customer communications and product content accurately capture any feature enhancements or changes. This includes writing in-app communications for all product releases, regulatory updates, and sunsetting products.

A Content Writer collaborates with Product Leaders and Engineers to write UI content for sustaining product updates. This includes crafting dialog boxes, microcopy, ghost text, labels, button copy, and toast/snackbar messages. Additionally, a Content Writer takes on the responsibility of managing the content release calendar, writing technical help files, as well as overseeing the Help Center, Resource Hub, and the Help File build process, including QA, deployment, and release.

Content Writers also use AI tools to improve efficiency in drafting, editing, and brainstorming while maintaining accuracy and brand voice. They apply conversational design principles to write clear, user-friendly dialogue and microcopy that follows established patterns and voice guidelines.

Key Responsibilities:

  • User-centered content writing: Create content that meets user needs, making complex language and processes easy to understand. Implement writing style and standards consistently.
  • Author and maintain assessments: Develop and manage assessments within the Content Platform, ensuring accuracy, clarity, and alignment with user needs.
  • Sustaining product content: Maintain content for established products, capturing feature enhancements in customer communications such as in-app assistance, help files, and Resource Hub updates.
  • Content architecture: Apply content architecture principles to structure content for easy reuse and publishing across multiple platforms, personas, and markets.
  • Agile working: Work effectively in agile environments; understand agile tools and methodologies, advise colleagues on agile practices, and demonstrate adaptability and resilience.
  • Relationship management and collaboration: Identify, manage, and monitor relationships within project teams. Communicate clearly and regularly to clarify mutual needs and commitments, always prioritizing user needs.
  • Analytical and strategic thinking: Use basic data analysis to make informed content decisions. Summarize and share findings effectively.
  • AI tools: Research and interpret topics to develop ideas and solutions, embracing trial and error. Utilize AI tools to improve efficiency in drafting, editing, and brainstorming, ensuring accuracy and brand voice consistency.
  • Conversational design: Write clear, user-friendly dialogue and microcopy that follow established voice and pattern guidelines.

Required Skills & Qualifications:

  • Bachelor’s degree or education/training background in English, UX writing, technical communications, or journalism.
  • Strong XML and HTML experience for creating and formatting content within software UI and help systems.
  • Experience in content writing within product-focused or technical environments.
  • Skilled in structuring language for XML and JSON formats.
  • Experience with content management systems (CCMS) and agile development workflows. Proficiency using AI tools for content drafting and editing.
  • Experience writing instructional, technical, and UX content tailored to audience needs.
  • Background working in agile development with cross-functional teams, including Product Management and Engineers.
  • Domain knowledge a plus (e.g., PointClickCare, EHR, or healthcare software).
  • Self-directed and effective working independently and collaboratively, with excellent communication and presentation skills.
  • Familiarity with tools such as Paligo, Pendo, Jira, Aha!, Figma, Miro, Smartsheet is a plus.
  • Experience writing conversational microcopy and dialogue following established patterns and voice guidelines.
  • Portfolio showcasing instructional content and UI microcopy samples

Hourly Pay Rate: 41.30 - 45.90 CAD

Equal Employment Opportunity:

It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact [email protected] should you require any accommodations.

When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it.  If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: [email protected]

PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.

#LI-Remote

$41.30 - $45.90 an hour

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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Engineer Product Developer at AXS Group

Full-stack engineer designs and builds applications that integrate AI capabilities (LLMs, embeddings, agents) into product experiences from concept to production.

Mid Onsite Posted about 1 hour ago RemoteFirstJobs Product
What this role involves

AXS connects fans with the artists and teams they love. Each year we sell millions of tickets to thousands of incredible events – from concerts and festivals to sports and theater – at some of the most iconic venues in the world. Since our founding in 2011, we’ve consistently pushed the industry forward and improved experiences for fans, making it easier than ever to discover events, find the perfect seats, and enjoy unforgettable live entertainment, and we continue to lead the evolution of our industry today.

We’re passionate about improving the fan experience and providing game-changing solutions for our clients, and we’re always looking for smart, motivated people to help make it happen. Bring your enthusiasm, your big ideas, and your desire to team up with some of the best and brightest in technology and entertainment.

AXS is seeking a Product Developer to join our carbonhouse team in Charlotte, NC. This role will be geared toward someone who can operate across the full stack while deeply integrating AI into product experiences. This role sits at the intersection of engineering, product thinking, and applied AI—ideal for someone who doesn’t just build features, but shapes intelligent systems that deliver real user value.

You’ll work on designing, building, and scaling applications that leverage modern AI capabilities (LLMs, embeddings, automation pipelines) alongside traditional web architecture.

What You’ll Do

  • Design and build full-stack applications from concept to production (frontend, backend, APIs)
  • Integrate AI capabilities into products (e.g., LLMs, vector search, AI workflows, agents)
  • Collaborate with product and design to define features, UX, and system behavior
  • Architect scalable backend systems and data flows (including API-first and event-driven patterns)
  • Rapidly prototype and iterate on AI-driven features and products
  • Evaluate and implement third-party AI tools, APIs, and infrastructure
  • Optimize performance, reliability, and cost of AI systems
  • Write clean, maintainable, and well-tested code
  • Contribute to product strategy, not just implementation

⠀

Required Skills

  • Strong experience across the stack:
    • Frontend: React, Next.js, Astro or similar modern frameworks
    • Backend: Node.js, PHP, Python or similar
    • APIs: REST and/or GraphQL
  • Experience building and shipping production applications
  • Familiarity with integrating AI APIs (e.g., OpenAI, Anthropic, etc.)
  • Understanding of:
    • Prompt engineering
    • Embeddings and vector databases
    • Retrieval-augmented generation (RAG)
  • Experience with cloud platforms (AWS, GCP, or similar)
  • Solid grasp of data modeling and system design

⠀

Bonus Skills

  • Experience building AI-native products or features
  • Familiarity with vector databases (e.g., Pinecone, Weaviate, Upstash Vector)
  • Experience with edge computing or serverless platforms
  • Background in developer platforms or API-first products
  • Knowledge of ML fundamentals (fine-tuning, evaluation, model selection)
  • Experience with real-time systems or streaming data
  • Startup or small-team experience (wearing multiple hats)

⠀

How You Work

  • Product-minded: you think in terms of user outcomes, not just code
  • Comfortable with ambiguity and rapid iteration
  • Bias toward shipping and learning quickly
  • Able to balance speed with scalability and maintainability
  • Strong communicator across technical and non-technical stakeholders

⠀

Example Projects You Might Work On

  • Building an AI-powered search or recommendation system using RAG
  • Creating internal tools that automate workflows using LLM agents
  • Developing customer-facing features powered by generative AI
  • Designing APIs that expose AI capabilities to other products
  • Prototyping new AI-driven product ideas and taking them to production

At AXS, we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but can’t ”check every box” in the job description, we encourage you to apply anyway. You may be the right candidate for this or other roles.

Pay Scale: $75,000 - $100,000

Bonus: This position is eligible for a bonus under the current bonus plan requirements.

Benefits: Full-time: We offer a comprehensive benefits package that includes: medical, dental and vision insurance, paid holidays, vacation and sick time, company paid basic life insurance, voluntary life insurance, parental leave, 401k Plan (with a current employer match of 3%), flexible spending and health savings account options, and wellness offerings. Currently, full time employees are eligible for these benefits on the first day of employment.

*Employer does not offer work visa sponsorship for this position.

What’s in it for You?

  • Extraordinary People – we’re not kidding!
  • Meaningful Mission– Helping revolutionize an industry and deliver better experiences for fans and clients around the world.
  • Development and Learning – Opportunities for learning and leveling up through training and education reimbursement.
  • Community & Belonging–A range of Employee Resource Groups (ERGs) that foster connection, inclusion, and professional growth. Access to meaningful volunteer opportunities and community engagement programs to make a positive impact beyond the workplace.

More about AXS

AXS, a subsidiary of AEG, sells millions of tickets each year for 1600+ premier venues, sports teams, and event organizers across North America, Europe, Asia, Australia and New Zealand. Headquartered in Downtown Los Angeles, California, AXS employs more than 900 professionals in multiple locations worldwide. In each location you’ll find a team of dedicated, diverse employees (we’ve dubbed ourselves “Fanatix”) who create groundbreaking products and services in a fun, fast-paced environment.

To learn more about our culture and values, visit: https://solutions.axs.com/careers/

More about AEG

For more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events around the world. We are committed to innovation, artistry, and community, and leverage the power of our 300+ venues, leading sports franchises, marquee music brands, integrated entertainment districts, premier ticketing platform and global sponsorship activations, to create memorable moments that give the world reason to cheer.

Our business is interwoven with the human mind and heart, and we strive to build a diverse and inclusive company that reflects the artists, athletes, and fans that we host; reach beyond traditional boundaries to support the communities in which we operate; and minimize our impact on the environment by adopting sustainable practices throughout our business operations.

We are dedicated to a diverse, inclusive and authentic workplace, so if you’re excited about this role but can’t “check every box” in the job description, we encourage you to apply anyway. You may be the right candidate for this or other roles.

AEG reserves the right to change or modify the employee’s job description whether orally or in writing, at any time during the employment relationship.  AEG may require an employee to perform duties outside their normal description.

AEG’s policy is to hire the most qualified applicants, and we comply with all applicable federal, state and local employment laws in making hiring and employee decisions.  We are an equal opportunity employer and do not discriminate against applicants or employees on the basis of race, color, marital status, disability, religion, age, sex, sexual orientation, national origin, genetic information, veteran status, or any other legally protected status recognized by applicable federal, state or local law.

#LI-Hybrid

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Content Content Writer, Contractor at American Healthtech, a PointClickCare Company

Creates and maintains product content and customer communications for healthcare software, ensuring accuracy of feature updates and in-app messaging.

Mid Remote Posted about 1 hour ago RemoteFirstJobs Product
What this role involves

Job Title: Content Writer, Contractor - 6 month contract

Location: USA - Remote

Hybrid/Remote: Remote

Term: 6 month contract

**Travel to Office expectations**

For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.

At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.

With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.

At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.

Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.

Position Summary:

A Content Writer provides our customers with a consistent, relevant, and valuable content experience while they engage with our software. They focus on sustaining products that are already established in the market, ensuring that customer communications and product content accurately capture any feature enhancements or changes. This includes writing in-app communications for all product releases, regulatory updates, and sunsetting products.

A Content Writer collaborates with Product Leaders and Engineers to write UI content for sustaining product updates. This includes crafting dialog boxes, microcopy, ghost text, labels, button copy, and toast/snackbar messages. Additionally, a Content Writer takes on the responsibility of managing the content release calendar, writing technical help files, as well as overseeing the Help Center, Resource Hub, and the Help File build process, including QA, deployment, and release.

Content Writers also use AI tools to improve efficiency in drafting, editing, and brainstorming while maintaining accuracy and brand voice. They apply conversational design principles to write clear, user-friendly dialogue and microcopy that follows established patterns and voice guidelines.

Key Responsibilities:

  • User-centered content writing: Create content that meets user needs, making complex language and processes easy to understand. Implement writing style and standards consistently.
  • Author and maintain assessments: Develop and manage assessments within the Content Platform, ensuring accuracy, clarity, and alignment with user needs.
  • Sustaining product content: Maintain content for established products, capturing feature enhancements in customer communications such as in-app assistance, help files, and Resource Hub updates.
  • Content architecture: Apply content architecture principles to structure content for easy reuse and publishing across multiple platforms, personas, and markets.
  • Agile working: Work effectively in agile environments; understand agile tools and methodologies, advise colleagues on agile practices, and demonstrate adaptability and resilience.
  • Relationship management and collaboration: Identify, manage, and monitor relationships within project teams. Communicate clearly and regularly to clarify mutual needs and commitments, always prioritizing user needs.
  • Analytical and strategic thinking: Use basic data analysis to make informed content decisions. Summarize and share findings effectively.
  • AI tools: Research and interpret topics to develop ideas and solutions, embracing trial and error. Utilize AI tools to improve efficiency in drafting, editing, and brainstorming, ensuring accuracy and brand voice consistency.
  • Conversational design: Write clear, user-friendly dialogue and microcopy that follow established voice and pattern guidelines.

Required Skills & Qualifications:

  • Bachelor’s degree or education/training background in English, UX writing, technical communications, or journalism.
  • Strong XML and HTML experience for creating and formatting content within software UI and help systems.
  • Experience in content writing within product-focused or technical environments.
  • Skilled in structuring language for XML and JSON formats.
  • Experience with content management systems (CCMS) and agile development workflows. Proficiency using AI tools for content drafting and editing.
  • Experience writing instructional, technical, and UX content tailored to audience needs.
  • Background working in agile development with cross-functional teams, including Product Management and Engineers.
  • Domain knowledge a plus (e.g., PointClickCare, EHR, or healthcare software).
  • Self-directed and effective working independently and collaboratively, with excellent communication and presentation skills.
  • Familiarity with tools such as Paligo, Pendo, Jira, Aha!, Figma, Miro, Smartsheet is a plus.
  • Experience writing conversational microcopy and dialogue following established patterns and voice guidelines.
  • Portfolio showcasing instructional content and UI microcopy samples

Hourly Pay Rate: 43.10 - 47.86 USD

Equal Employment Opportunity:

It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact [email protected] should you require any accommodations.

When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it.  If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: [email protected]

PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.

#LI-Remote

$43.10 - $47.86 an hour

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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Security Security Automation Engineer at ProArch

Designs and implements SOAR automation solutions for SOC operations, optimizing incident response workflows and security integrations in a managed security services environment.

Mid Posted about 1 hour ago RemoteFirstJobs Product
What this role involves

About ProArch:

At ProArch, we partner with businesses around the world to turn big ideas into better outcomes through IT services that span cybersecurity, cloud, data, AI, and app development.

We’re 400+ team members strong across 3 countries (we call ourselves ProArchians)—and here’s what connects us all:

  • A love for solving real business problems
  • A belief in doing what’s right

What’s it like to work here?

  • You’ll keep growing. You’ll work alongside domain experts who love to share what they know.
  • You’ll be supported, heard, and trusted to make an impact.
  • You’ll take on projects that touch industries, communities, and lives.
  • You’ll have the time to focus on what matters most in your life outside of work.

At ProArch, you’ll be part of teams that design and deliver technology solutions solving real business challenges for our clients. With services spanning AI, Data, Application Development, Cybersecurity, Cloud & Infrastructure, and Industry Solutions, your work may involve building intelligent applications, securing business‑critical systems, or supporting cloud migrations and infrastructure modernization.

Every role here contributes to shaping outcomes for global clients and driving meaningful impact. You’ll collaborate with experts across data, AI, engineering, cloud, cybersecurity, and infrastructure—solving complex problems with creativity, precision, and purpose. You’ll join a culture rooted in technology, curiosity, and continuous learning. A place where we move fast, trust you to make an impact, encourage innovation, and support your growth.

Position Overview

ProArch IT Solutions is seeking a highly motivated and technically skilled Security / SOAR Automation Engineer to join our global cybersecurity operations team supporting a fast-paced Managed Security Services Provider (MSSP) environment. The ideal candidate will possess strong hands-on experience in cybersecurity automation, SOAR platform engineering, SOC workflow orchestration, and security integrations across modern security ecosystems.

This role is heavily focused on designing, implementing, optimizing, and scaling SOC automation capabilities to improve operational efficiency, incident response, alert enrichment, triage automation, threat intelligence utilization, and AI-driven security operations enhancements.

The Engineer will work closely with SOC Operations, Security Engineering, Security Consulting, and Leadership teams to deliver automation initiatives and operational improvements while supporting a globally distributed security environment.

This is a permanently remote opportunity for candidates based in India, aligned primarily to USA Eastern Time (ET) business hours, with flexibility depending on operational requirements.

Key Responsibilities:

  • SOAR Engineering & Automation

  • Design, develop, implement, and maintain SOAR playbooks and automation workflows for SOC operations.

  • Build scalable security orchestration workflows for:

  • Alert triage

  • Automated enrichment

  • Threat intelligence correlation

  • Incident response

  • Containment workflows

  • Identity-based investigations

  • Case management

  • Reporting automation

  • Reporting automation

  • Implement and maintain integrations between SOAR platforms and various security technologies using APIs, webhooks, SDKs, and custom connectors.

  • Develop automation logic to improve SOC efficiency, reduce analyst fatigue, and accelerate Mean Time to Respond (MTTR) and Mean Time to Resolve.

  • Support SOAR platform lifecycle management including upgrades, change management, testing, governance, RBAC, and operational maintenance.

  • Assist with SOAR platform administration, identity & access management, and environment hardening.

Security Platform Integrations

Hands-on experience integrating and automating workflows involving:

  • Microsoft Defender for Endpoint (MDE)
  • Microsoft Defender XDR
  • Microsoft Defender for Identity (MDI)
  • Microsoft Defender for Office 365 (MDO)
  • Microsoft Defender for Cloud Apps (MDCA)
  • Microsoft Purview
  • Microsoft Identity Protection / Entra ID
  • CrowdStrike Falcon
  • Threat Intelligence platforms
  • (Must have) SIEM platforms (Microsoft Sentinel & Defender XDR)
  • Graph API
  • Ticketing platforms (Datto Autotask preferred)
  • Email security solutions
  • Endpoint detection & response platforms
  • Identity and authentication platforms
  • Cloud security solutions

SOC Operations Enhancement

  • Work collaboratively with SOC Managers, SOC Team Leads, Analysts, and Security Consultants to identify automation opportunities.
  • Create operational enhancements to improve detection engineering, investigation workflows, escalation efficiency, and reporting.
  • Assist with scaling SOC operations using automation and AI-driven initiatives.
  • Support operational maturity improvements within the SOC environment.
  • Participate in incident response automation strategy discussions and implementation planning.
  • Contribute to SOC transformation initiatives focused on operational scalability and service optimization.

AI & Advanced Security Operations

  • Contribute to AI-enabled SOC initiatives and intelligent automation projects.
  • Assist in implementing AI orchestration and automation use cases within security operations.
  • Research and evaluate emerging AI and automation technologies relevant to cybersecurity operations.
  • Support initiatives focused on autonomous investigation workflows, enrichment intelligence, and analyst assistance capabilities.

Collaboration & Project Coordination

  • Coordinate automation initiatives with internal stakeholders and external vendors.
  • Work closely with SOAR vendors for implementation support, troubleshooting, optimization, and feature enablement.
  • Participate in project planning, implementation tracking, testing, and deployment activities.
  • Maintain technical documentation, workflow diagrams, integration references, and operational runbooks.
  • Support cross-functional cybersecurity projects and operational improvements

Experience

  • Bachelor’s Degree / Graduation in Computer Science, Information Technology, Cybersecurity, Engineering, or a related technical field is mandatory.
  • Relevant cybersecurity certifications and automation-focused certifications will be considered an added advantage.
  • 3–5 years of overall cybersecurity experience.
  • Proven hands-on experience with SOAR platforms in enterprise or MSSP environments.
  • Strong experience designing and implementing automation workflows from scratch.
  • Experience supporting Security Operations Center (SOC) environments.
  • Prior SOC Analyst experience is highly preferred.
  • Experience working within Managed Security Services Provider (MSSP) environments preferred.
  • Experience supporting or collaborating with US-based teams/vendors preferred.

Technical Skills

  • Strong hands-on experience with SOAR technologies.
  • Experience with Torq SOAR preferred.

Strong understanding of:

  • Incident response workflows
  • SOC operations
  • Detection engineering
  • Security orchestration
  • Threat intelligence
  • API integrations
  • Authentication mechanisms
  • Identity-based security workflows
  • Experience integrating security tools using:
  • REST APIs
  • JSON
  • Webhooks
  • Python
  • PowerShell
  • Scripting/automation frameworks
  • Familiarity with SIEM platforms and alert correlation logic.
  • Experience with ticketing systems, preferably Datto Autotask.
  • Understanding endpoints, cloud, identity, and email security ecosystems.

Preferred Qualifications

  • Experience implementing AI-driven SOC workflows.
  • Exposure to AI orchestration in cybersecurity operations.
  • Knowledge of security operations metrics and optimization strategies.
  • Experience with security automation governance and change management.
  • Exposure to cloud security platforms and SaaS security controls.
  • Familiarity with DevSecOps or infrastructure automation concepts.
  • Relevant cybersecurity certifications are advantageous like Security+, CySA+, GCIH, SC-200, AZ-500, SOAR platform certifications, Splunk / Microsoft certifications

Soft Skills & Work Style

  • Strong verbal and written communication skills with the ability to work effectively across technical and non-technical teams.
  • ‱ Excellent collaboration and stakeholder coordination skills across SOC Operations, Engineering, Consulting, Vendors, and Leadership teams.
  • Strong documentation and technical writing capabilities for workflows, SOPs, and operational procedures.
  • Ability to work independently in a remote-first, multicultural, and fast-paced MSSP environment.
  • Self-driven, proactive, and highly organized with strong ownership and accountability.
  • Strong analytical, troubleshooting, and problem-solving skills.
  • Comfortable managing multiple projects, priorities, and operational initiatives simultaneously.
  • Team-oriented mindset with the ability to operate effectively as an individual contributor.
  • Professional communication and coordination skills for working with US-based teams and vendors.
  • Adaptable and flexible to evolving operational and business requirements.

Work Schedule & Environment

  • Primary alignment with USA Eastern Time (ET) business hours.
  • Permanent remote working opportunity within India.
  • Flexible working model based on operational requirements and project demands.
  • Fast-paced MSSP and cybersecurity operations environment.

What Success Looks Like in This Role

  • Successful deployment and optimization of SOC automation workflows.
  • Measurable reduction in manual SOC effort and alert fatigue.
  • Improved operational efficiency and response timelines.
  • Reliable integration and orchestration across security ecosystems.
  • Contribution toward scalable, AI-enabled cybersecurity operations.
  • Strong collaboration with SOC leadership, analysts, engineering, and consulting teams.
  • Continuous innovation and operational enhancement within the security operations function.

Life @ ProArch

  • At ProArch, we believe our people are the key to our success. That’s why we foster an environment where every employee—known proudly as a ProArchian—can grow, thrive, and make a meaningful impact.
  • We empower employees to develop at their own pace through Career Pathways, a clear and supportive guide to professional progression.
  • Our culture is one of positivity, inclusivity, and respect. Titles don’t define how we treat each other— every ProArchian is valued equally, and collaboration across roles and teams is the norm.
  • We understand that great work starts with balance. That’s why we prioritize work-life harmony, offering flexible work schedules and encouraging time for what matters most.
  • Beyond the workplace, ProArchians actively give back—organizing volunteer efforts and charitable initiatives that empower the communities we call home.
  • And because we know that extraordinary efforts deserve recognition, we celebrate those who go above and beyond with appreciation programs.
  • At ProArch, we’re not just using technology to transform businesses— we’re using it to create a better experience for our people, our clients, and our communities.
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Sales Inbound Sales Representative at CrewBloom

Sales Development Representative who uses AI tools daily to research prospects, qualify inbound leads, and craft personalized outreach to grow qualified pipeline for marketing buyers.

Mid Remote Posted about 1 hour ago RemoteFirstJobs Product
What this role involves

We aren’t looking for an activity-robot to mindlessly smash a dialer or spam templates. We need one sharp, strategic Sales Development Representative to completely own our inbound pipeline.

Your one and only metric that matters? Growing qualified pipeline. Not booking random calls, not hitting arbitrary activity metrics—real, qualified pipeline growth.

To win in this role, you must be AI-fluent. Not “I use it occasionally to rewrite an email” fluent. We mean daily-driver fluent. Claude, ChatGPT, and Perplexity are core engines of your workflow. You know how to leverage them to operate at 10x speed without sacrificing an ounce of quality. You’ll use them to:

  • Research a prospect’s business in under 5 minutes
  • Run quick audits on their site, traffic patterns, backlinks, and AI search visibility
  • Analyze where their current marketing is leaking and why
  • Craft replies that bring real insight, not template fluff
  • Make every prospect smarter for having read your email

What you’ll actually do

  • Monitor inbound replies in Master Inbox throughout the day
  • Research every prospect with Claude and Perplexity before responding
  • Run multi-turn email conversations that qualify, educate, and warm up SMB and mid-market marketing buyers
  • Disqualify wrong fit prospects efficiently, wrong budget, wrong timing, wrong decision authority so our closers never waste a call
  • Move qualified prospects onto the VP of Sales’ calendar with a full brief attached
  • Log every interaction in Attio so the team always has context
  • Iterate on what’s working. The reps you have today will be sharper next month.

How you’ll be measured

  • Qualified pipeline generated (the number that matters most)

  • Reply rate on inbound conversations

  • Conversion rate from reply → qualified call

  • Close rate on the pipeline you generate (downstream attribution)

  • Not measured: dials, raw activity volume, calls booked regardless of fit.

  • A killer emailer. This is the entire role. You write clearly, persuasively, with personality, and without templates leaking through. You can read a one line reply and know what the prospect is actually saying.

  • A quick learner. You absorb new domains fast. When you encounter something you don’t know, you figure it out before the next reply, not after.

  • AI fluent. You already use Claude , Chat or Perplexity daily. You have opinions on which is better for what. You’ve built workflows that compound your output.

  • Curious by default. When you see a company name, your instinct is to research them before replying. You actually care about each business.

  • Fast. A hot lead doesn’t sit in your inbox for three hours.

  • Pipeline minded. You understand the difference between booking any call and booking a qualified call. You’re willing to disqualify the wrong fit even when it costs you a short-term win.

  • Competitive. You want to win. You want to know your numbers. You want to beat last week’s numbers. You want to beat the person sitting next to you.

  • Coachable. You take feedback without ego and adjust the next day.

Background: 1–3 years of B2B outreach, sales development, recruiting, customer success, or any role where you’ve written to strangers and grown a pipeline. Industry doesn’t matter , agency, SaaS, real estate, recruiting, anything where written skills at scale was the job.

Bonus, not required

  • Background in digital marketing, SEO, paid media, web dev, or any agency-side role
  • Experience with Attio, Apollo, Clay, Smartlead, Instantly
  • You’ve built Claude Projects or custom prompt workflows for repeated tasks

The 90-day ramp

  • Weeks 1–2: Shadow our VP of Sales on live calls. Read every case study. Study our last 100 inbound conversations. Get fluent in Attio. Build your personal AI workflow for prospect research.
  • Weeks 3–4: Draft replies that the VP reviews before sending. You’re learning our voice and our buyer.
  • Weeks 5–8: Live replies with daily review. Pipeline starts counting toward your numbers.
  • Weeks 9–12: Full ownership. Commission kicks in. You’re a contributing member of the team.
  • By day 90 you’ll know more about modern SEO, GEO, and AI search than 95% of marketers. We promise.

Minimum Technical and Work Environment Requirements:

  • Internet Connection:

    • Primary internet connection with a minimum speed of 15 Mbps.
    • Backup internet connection with at least 10 Mbps.
    • Backup connection must be capable of supporting work during a power outage.
  • Primary Device:

    • Desktop or laptop equipped with at least:

      • Intel Core i5 (8th generation or newer), Intel Core i3 (10th generation or newer), AMD Ryzen 5, or an equivalent processor.
      • A minimum of 8 GB RAM.
  • Backup Device:

    • Must meet or exceed the performance of an Intel Core i3 processor.
    • Must be functional during power interruptions.
  • Peripherals and Workspace:

    • A functioning webcam.
    • A noise-canceling USB headset.
    • A quiet, dedicated home office space.
    • A smartphone for communication and verification purposes.
  • Join Our Dynamic Team: Experience our fun, inclusive, innovative culture that values your unique contributions and supports your professional growth.

  • Embrace the Opportunities: Seize daily chances to learn, innovate, and excel. Make a real impact in your field.

  • Limitless Career Growth: Unlock a world of possibilities and resources to propel your career forward.

  • Fast-Paced Thrills: Thrive in a high-energy, engaging atmosphere. Embrace challenges and reap stimulating rewards.

  • Flexibility, Your Way: Embrace the freedom to work from home or any location of your choice. Create your ideal work environment.

  • Work-Life Balance at Its Best: Say goodbye to stressful commutes and hello to quality time with loved ones. Achieve a healthy work-life integration to perform at your best.

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Finance Financial Manager (All Genders) at Dailymotion

Manages structural and technological costs, produces consolidated financial reporting, and partners with business teams to optimize budgets and cash flow.

Mid Posted about 1 hour ago RemoteFirstJobs Product
What this role involves

Company Description

🎬 WHO WE ARE

Dailymotion is more than a video app, it’s a visual conversation in motion, based on a unique algorithm designed to develop users’ critical thinking. Dailymotion brings nuance to the debates that animate young people and puts listening, discovery, and kindness back at the heart of interactions to help build a safer and more virtuous Internet.

Dailymotion is also “Dailymotion Pro”, a video hosting and broadcasting solution for professionals in all sectors; and “Dailymotion Advertising”, a powerful, proprietary video marketing platform, offering a high-quality, secure environment for brands.

Our team: 400 people in France, New York, and Singapore, all united by the same ambition: to visibly shake up the global video platform ecosystem.

At Dailymotion, our team of talented individuals from over 40 nationalities embraces four core values every day:

  • Opening perspectives - We build bridges between people from all backgrounds. We believe in freedom of expression, inclusion, and the mixing of cultures.
  • Building a safer world - We cultivate empathy, the key to understanding others. Caring for one another drives us to create a supportive and safe community.
  • Being bold - We are ambitious challengers. We make unconventional choices that will have a visible impact on the platform ecosystem.
  • Creating meaning - We spark joy and curiosity, we feel good about what we do, and we want everyone else to feel the same satisfaction.

Job Description

🚀 WHY WE NEED YOU

Because we’re looking for someone who loves numbers when they help make decisions, not when they’re sleeping in spreadsheets.

As Financial Manager, you drive the performance of structural and technological costs, produce reliable and actionable consolidated reporting, and secure the company’s cash flow. You’re at the heart of business, Tech, and Product challenges, with a real overview of costs and cash.

The deal: You manage a dedicated resource you help grow, work closely with G&A, Tech/Product, and Marketing teams, and play a key business partner role. You don’t just do reporting, you help teams better understand their numbers to better drive their decisions.

If you want to be where decisions are made, it’s now.

đŸ’Ș YOUR DAY-TO-DAY WITH US

📊 Drive and optimize structural costs (G&A)

You build, track, and challenge budgets and forecasts for central functions (HR, Legal, Finance, Comms, Facilities
). You implement clear and useful monthly analyses and propose concrete efficiency action plans. Run vs one-off, recurring vs projects: you see it all.

đŸ’» Drive Tech / Product / Marketing costs

You manage Tech OPEX (SaaS licenses, cloud, maintenance, subcontracting) and Marketing (events, campaigns). You track CAPEX files, CIR (Research Tax Credit), and consolidate supplier commitments. You maintain a license inventory and lead renegotiations.

đŸ‘„ Manage payroll costs in collaboration with HR

You handle the full payroll cost management and tracking in close cooperation with HR. You monitor headcount evolution, analyze variances, and ensure accurate forecasting of personnel expenses across all entities.

📈 Produce reliable and actionable consolidated reporting

You coordinate the consolidated monthly package: P&L, OPEX by function, headcount & costs, CAPEX, KPIs, with clear executive commentary. You ensure data consistency across entities, industrialize reporting (Power BI, Looker, automation), and ensure account submission in the shareholder’s consolidation tool (BFC).

💾 Drive cash flow and working capital

You build cash forecasts (budget and revisions), analyze variances vs actuals, and model scenarios (sensitivity, stress tests). You flag concerns before they become problems.

đŸ€ Be a real business partner

You lead performance reviews with Tech, Product, Marketing, G&A teams, and management. You help teams better understand their numbers to make better decisions. No paralyzing financial jargon, just clarity that drives action.

đŸ‘„ Manage and structure

You supervise and develop 1 person (junior analyst/controller): prioritization, skills development, quality standards. You structure and document team processes: SOPs, calendars, templates, best practices.

Qualifications

✹ WHAT ABOUT YOU?

What we’re really looking for:

  • 🎓 6+ years of experience in finance (Financial Manager, Management Control, FP&A), ideally in a tech / scale-up / international environment
  • 💰 Very strong appetite for cost management and optimization — especially on a significant Engineering scope (contractors, recruitment agencies, subcontracting, structural costs)
  • đŸ€ Ability to challenge operational choices — contractor vs FTE, make or buy, and work closely with Support and Engineering teams
  • 📊 Solid mastery of P&L and cash — consolidation, analysis, forecasts, closings, consolidation
  • 🌍 Comfortable in a multi-entity environment (≈6 entities) and multi-currency (EUR / USD, FX impacts)
  • 💬 Bilingual French/English — used daily

Nice-to-haves that make the difference:

  • 🎯 Background in audit, consulting, or M&A — with a real internal consulting posture
  • đŸ‘„ Experience coordinating controllers and managing a junior profile
  • đŸ€– Interest in AI and automation — you see the potential of smart tools to optimize processes
  • 📊 SQL chops — You can write queries to dig into data when needed
  • 🧠 Rigor, business curiosity, and scale-up mindset — clearly in your DNA

Additional Information

🎬 WHAT HAPPENS NEXT?

1ïžâƒŁ First chat (45 min) with Phylicia, our Talent Acquisition Specialist

→ We get to know each other, you discover Dailymotion, we answer all your questions.

2ïžâƒŁ Meeting with your future manager, Jeanne (1h) + Case Study

→ We dive deeper into the role, your background, your ambitions, and how you’ll thrive with us. You’ll also work through a case study to showcase your analytical skills and business approach.

3ïžâƒŁ Conversation with your future N+2, Ilenia

→ Strategic vision, long-term challenges, and validation of your fit with the team and the department’s ambitions.

🎉 Welcome to the team!

Dailymotion is proud to be an equal employment opportunity and affirmative action employer. We value inclusion and we want you to help us thrive for a more diverse community.

All our job offers are open to people with disabilities or impairments, and we actively encourage everyone to apply. If you have any accessibility needs or require any accommodations for the hiring process, please let us know in advance so that we can make any necessary arrangements.

  • Location: Issy-les-Moulineaux

  • Contract Type : Permanent Contract

🔍Want to learn more about us:

  • Dailymotion.com

  • New-York office - BuiltIn

  • Offices in France - Welcome to the Jungle

  • Our articles

For the France offices :

🏡Hybrid Work Framework, depending especially on the needs of your position, ability to work 3 months abroad

💰 Saving Plan Canal +

đŸŒÂ  Paternity leave or Coparental leave extended

đŸ•¶ïžÂ Â Living Employee Culture (Events/Trainings/Parties/All hands,
)

🚀  Career development support (training/internal mobility/compensation cycle/360 feedback review 
)

đŸ„Â  High-end Health Insurance and Personal Services Vouchers (CESU)

⛱  Paid Time off – RTT and Saving time plan (CET)

✅  Meal Vouchers – Public Transport and Bike refund

🎡 European Economic and Social Committee (sport membership/cinemas vouchers/gift vouchers/discount)

âšœFitness Subscription thanks to our partnership with Gymlib

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Finance Finance Manager at Tilt

Finance manager owns financial processes, reporting, and automation while partnering with founders to drive strategic growth and operational efficiency.

Mid Hybrid Posted about 1 hour ago RemoteFirstJobs Product
What this role involves

About Tilt 🛾

Tilt’s mission is simple: Make Commerce Alive.

From static store website builders to impersonal marketplaces, today’s ecosystem is aging fast. It was built for transactional experiences, not for the new generation of merchants who grow through attention, community and personality.

In the UK alone, millions of shoppers, from sneakerheads and Y2K girlies to collectors and parents, have signed up to Tilt. Our platform has helped sellers go from zero to ÂŁ1M+ in earnings, and hundreds more earn above the UK median income.

And we are just getting started.

Your Mission đŸ«”

You’ll work hand-in-hand with Tilt’s founders and Finance team to tackle our biggest financial challenges and fuel our growth. This is a hands-on role with real impact. You’ll shape the financial engine that drives Tilt forward.

You thrive in chaos, move fast, and find creative solutions. From deep data dives to leading strategic projects to high-stakes boardroom discussions, you’ll be across it all.

As the connective tissue of our finance function, you’ll own the processes that keep our financials sharp and scalable: month-end, management accounts, investor reporting, tax ops.

We’re looking for someone hungry, driven, and ready to reimagine the future of fashion. At Tilt, you won’t just keep the lights on. You’ll fuel the fire.

This is a hybrid role with a minimum of 3 days a week at our King’s Cross office (mandatory days Tuesday and Thursday + one day of your choice)

What You’ll Do đŸ‘·

  • Dive into financial and non-financial data to spot patterns, build a live P&L engine, surface insights, and fuel smarter decisions

  • Own high-value finance workflows - payroll, VAT, investor reporting - not just to run them, but to master how they work so you can redesign and automate them

  • Build and automate systems with spreadsheets, AI Tools, SQL, or Python to make processes faster, smarter, and more scalable

  • Take charge of equity ops & lead on and automate filings (HMRC, Companies House, R&D claims, cap tables, option grants, EMI admin) - learning the details so you can streamline and level them up

  • Jump into any challenge - fix bottlenecks, solve problems, and keep momentum high

  • Equip the leadership team with the numbers and clarity they need to stay focused and move fast

Who You Are 📋

  • Experience in high-output, fast-paced environments

  • Experience in a finance and/or strategy role (Start-up, Consulting, Investment Banking & M&A company background preferable)

  • Understanding of management accounting (month-end reporting, journal posting) and financial reporting (trial balances, financial statements and accounting principles)

  • Must be analytical: capable of writing SQL, analysing their own data and able to draw conclusions from large datasets

  • Highly organised, detail-oriented, and able to manage multiple priorities with minimal hand-holding

  • Comfortable with ambiguity and thrives in chaotic, evolving situations

Why Tilt đŸ’«

  • You’ll be joining a mission-driven team backed by world-class investors (TechCrunch)

  • You’ll own meaningful systems from day one, with real scope and autonomy

  • You’ll work alongside curious, kind, and wickedly smart teammates

  • You’ll help redefine how millions of people shop online

Curious what it’s like to work at Tilt? Start here.

Or just download the app on the UK App Store or UK Google Play and see for yourself.

Perks & Benefits ➕

  • 29 days off, plus UK bank holidays

  • Your birthday off, no questions asked

  • Share options to become a true stakeholder in our success.

  • 3% pension contribution from Month 2 (auto-enrolment)

  • Unlimited phone/video and in-person therapy(phone therapy covers partner and dependants 16-18 years old)

  • 24⁄7 phone GP, including private prescriptions(including partner and children)

  • MacBook and tech budget to get you set up your way

  • Gym membership

  • Free Deliveroo if you’re working late

We welcome applicants from all backgrounds and experiences, and we’re committed to fostering an inclusive, diverse workplace.

If you don’t meet every single requirement in the job description, please don’t be put off from applying. We value potential and a willingness to learn over ticking every box - your unique perspective could be exactly what we’re looking for.

Let us know if you need any adjustments during the application process - we’re happy to help.

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Engineer Software Developer II - ShareGate Protect at Workleap

Full-stack software engineer develops complete features in C# .NET and React, making technical and product decisions while using AI tools to build and ship solutions faster.

Mid Posted about 1 hour ago RemoteFirstJobs Product
What this role involves

Company Description

Workleap is a Montreal-based tech company, founded in 2006. We’re builders at heart, we make simple products that actually matter to the people who use them. We have two product lines: The Workleap Agent, our agentic HR platform that helps managers become better leaders, and ShareGate, the world’s leading solution for Microsoft 365 migration and governance. More than 15,000 companies worldwide trust us to do exactly that. We’re intentional about who joins us. If you’re the kind of person who gets excited by a hard problem and wants to help shape what comes next, there’s a place for you here.

Job Description

So, what will your new role look like?

You’ll be joining a team of experienced developers who design and evolve widely used products. In this role, you’ll actively contribute to the development of complete features, from Front-End to Back-End, while taking part in both technical and product decisions. Beyond code, you’ll also be involved in discussions around customer value, performance, quality, and maintainability of the solutions.

At Workleap, we’ve moved to a new operating model where AI is part of how we work day to day. We’re looking for developers who already bring AI into their workflow and use it with intent to build, ship, and solve problems faster.

Responsibilities:

  • Ship fullstack features in C# .NET and React that users adopt and rely on;
  • Turn product and design intent into working solutions that solve the actual customer problem, with a real say in what gets built;
  • Deliver data models and queries (primarily PostgreSQL) that stay fast and reliable as the product scales;
  • Shape architecture, standards, and technical direction that make the team faster and the codebase healthier over time;
  • Catch issues before they ship through reviews and testing, so quality holds without slowing delivery.
  • Use AI tools to work faster and smarter, from writing and reviewing code to problem-solving and shipping.

What does your future team look like?

A multidisciplinary squad made up of 2 to 3 full-stack developers, a Product Manager, a Product Designer, and an Engineering Manager. The team is composed of experienced, product-oriented developers who care as much about the value delivered as the technical decisions behind it. We are currently looking to fill three Software Developer II positions to strengthen the team, increase our delivery capacity, and support the product’s evolution.

What are the next challenges awaiting your team?

The main upcoming challenges will be tied to managing and leveraging large volumes of data. We will need to design efficient solutions that allow users to query, filter, and display this data smoothly and meaningfully. This will require both smart technical decisions around performance and user experience, as well as thoughtful data and interface architecture.

Qualifications

  • 3+ years of experience in software development;
  • Fullstack development experience;
  • Proficiency in C# .NET;
  • Experience with React;
  • Solid understanding of SQL databases;
  • Experience with PostgreSQL;
  • Strong interest in product development;
  • Hands-on experience integrating AI tools into your day-to-day development work.

Salary range: $100K–$130K CAD.

This range reflects our Canada-wide compensation scale. Final offers may be adjusted based on the candidate’s region to align with local market conditions.

Who we are

We’re a team of curious minds and bold builders, brought together by a shared drive to make work simpler - and better - for everyone. Challenges fuel our creativity, fast-paced environments keep us sharp, and pushing boundaries is just part of how we operate. We believe the best ideas come from experimentation, rapid learning, and even the occasional discomfort - that’s where growth happens.

Since 2006, we’ve been rethinking the way teams work, blending creativity and tech to solve real problems in IT and HR. We move quickly, we learn constantly, and we always keep our customers at the center of what we do. If you’re a proactive thinker who takes ownership, loves to collaborate, and isn’t afraid to leap into the unknown - you’ll fit right in.

Additional Information

At Workleap, we build together, we trust each other, and we support each other in success or failure. You will be able to express yourself, evolve and develop your creativity in an environment that will adapt to your daily life and your needs.

We strive to create a healthy and inclusive work environment. This is everyone’s business.

Our Candidate Experience Flow at Workleap:

Phone Screen - Virtual Interview using Microsoft Teams - Work Sample - Job Offer

As a tech-forward company, we leverage AI tools to enhance our recruitment process, while ensuring all hiring decisions remain human-led.

We are looking forward to getting to know you!

By applying to this job, you are confirming that you have read and agree to the terms of our privacy policy.

#LI-Remote

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Education Learning Architect at Nexthink

Designs and delivers learning experiences and instructional content for product users, partnering with product teams to create engaging training programs and certifications.

Mid Hybrid Posted about 1 hour ago RemoteFirstJobs Product
What this role involves

Company Description

Nexthink is the leader in digital employee experience management software. The company provides IT leaders with unprecedented insight allowing them to see, diagnose and fix issues at scale impacting employees anywhere, with any application or network, before employees notice the issue. As the first solution to allow IT to progress from reactive problem solving to proactive optimization, Nexthink enables its more than 1,200 customers to provide better digital experiences to more than 15 million employees. Dual headquartered in Lausanne, Switzerland and Boston, Massachusetts, Nexthink has 9 offices worldwide.

#LI-Hybrid

Job Description

We are looking for a Learning Architect to join our Product Education team.

This role will focus on designing and delivering high-quality learning experiences that enable Nexthink users to successfully adopt and use our products. You will work closely with Product Managers, subject matter experts, and cross-functional stakeholders to translate complex product capabilities into clear, engaging, and scalable learning content.

As a key contributor to Product Education, you will help shape how learning is designed, delivered, and continuously improved across Nexthink, leveraging modern instructional design practices, multimedia, and AI-driven content creation.

Responsibilities

Learning strategy & design

  • Partner with Product Managers and Nexthink subject matter experts to identify learning needs, define learning objectives, and design user-centric learning journeys aligned with product strategy and business goals.
  • Apply adult learning principles and instructional design best practices to create structured, effective, and engaging learning experiences for diverse user personas.
  • Translate complex technical and product information into clear, accessible, and actionable learning content.

Content development & delivery

  • Develop end-to-end blended learning programs for Nexthink products, leveraging existing documentation, demo environments, and hands-on use cases.
  • Create engaging instructional materials, including assessments, quizzes, practical exercises with feedback, case studies, and instructional visuals.
  • Design and produce supporting learning assets such as storyboards, video and audio scripts, simulations, role-plays, and interactive experiences.
  • Develop and maintain certification content and exams supporting Nexthink’s training and enablement programs.
  • Use modern e-learning authoring tools and multimedia technologies to deliver polished, high-quality learning experiences.
  • Leverage AI tools and automation to accelerate content creation, rewriting, scenario generation, and production workflows.

Continuous improvement & product alignment

  • Maintain and update training content in line with product evolution, new features, and platform enhancements.
  • Test and validate learning materials to ensure accuracy, relevance, and alignment with real-world product usage.
  • Proactively contribute ideas for new learning formats, tools, and methodologies to improve learner engagement and scalability.

Collaboration & stakeholder partnership

  • Build strong working relationships across Product, Technical Services, and other teams to ensure learning initiatives meet shared goals.
  • Act as a trusted learning partner, influencing stakeholders through clear communication, strong design rationale, and reliable delivery.
  • Share best practices and contribute to continuous improvement of learning standards and methodologies across the organization.

Qualifications

Learning principles and user-centric design

  • 5+ years of progressive experience as instructional designer and e-learning developer in a multinational or tech-driven environment.
  • Strong knowledge of adult learning theories and learning design experience
  • Ability to simplify complex information into clear, engaging content.
  • Experience developing and supporting training for IT teams
  • Business-level fluency in English
  • Strong writing, editing, and structuring skills

Tools & technology

  • Experience with Nexthink software or willingness to learn about our product
  • Proficiency with e-learning authoring tools (Storyline, Rise, Synthesia, Adobe, Camtasia).
  • Familiarity with LMS platforms and SCORM/xAPI basics.
  • Advanced multimedia editing (graphics, audio, video)

Collaboration & project skills

  • Excellent communication and influencing skills, able to build trust with stakeholders at all levels.
  • Ability to manage multiple projects and deadlines.

AI & automation

  • High proficiency using AI tools for content creation, rewriting, and scenario generation.
  • Ability to design effective prompts and AI-assisted workflows.
  • Experience using AI automations to accelerate content production

Quality & detail orientation

  • Strong attention to accuracy, consistency, and clarity.
  • Commitment to delivering polished, high-quality learning materials

Additional Information

We are the pioneers and trailblazers of a global IT Market Category (DEX) that is shaping the future of how the world works, giving our customers’ IT Teams total digital visibility across their enterprise. Our innovative solutions integrate real-time analytics, automation, and employee feedback across all endpoints. This enables our IT teams to solve complex technical challenges, create ever more productive workplaces, and deliver happy, satisfied employees in the digital workplace.

With over 1000 employees across 5 continents, Nexthink operates as One Team, connecting, collaborating and innovating to continuously grow. We call our employees ‘Nexthinkers’ and our commitment to diversity, inclusion, and equity is second to none. We currently have over 75 nationalities working with us, from all cultures and backgrounds, speaking many different languages.

IIf you are looking for a change and like a nice atmosphere, lots of challenges, and having fun while working, this is a great opportunity for you! Check what we offer:

  •  Permanent Contract and a competitive compensation package.
  • 📍 Amazing centrally located offices near the Bernabeu Stadium.
  • đŸ©ș Private Health Insurance (Sanitas) and daily meal vouchers of 11 EUR will be entirely covered by us.
  • 🏡 Hybrid work model balancing office and remote work, with a structured approach for new hires to foster connections and onboarding.
  • Â đŸ–ïž Flexible Hours and unlimited vacation (employees have unlimited paid time off on top of the 23 days of holidays we offer) plus 3 company-paid volunteer days.
  • đŸ€ž Up to 25 EUR per month for a gym subscription.
  • 🛮 Flexible compensation plan for childcare & public transportation.
  • đŸ§‘â€đŸ« Reimbursement of up to 50% of the cost of English & Spanish classes.
  • 🍉 Fresh fruit, cookies, soft drinks and protein shakes at the offie.
  • 🍕 Regular company and team events like Pizza talks, Team Building activities, Christmas parties, hosting Meetups at the office and more!
  • 📣  Bonuses for referring successful hires after three months of continuous employment.
  • 🚚 We offer a relocation package to people who are coming from another country.

Please note that not all the benefits listed above are available for temporary, contract, and internship roles. To ensure you have the most up-to-date information, we recommend checking with your Recruitment Partner

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